Administrative Support Specialist

North Carolina A&T State University; West Lafayette, Fort Collins (IN, CO); Hybrid; USD 37,000 - 45,000; Full time

Job summary

Join a vibrant academic community as an Administrative Support Specialist, where you'll play a key role in the Department of Communication Science and Disorders. This position offers the chance to support faculty and students through various administrative tasks, from managing schedules to facilitating communication. Enjoy a collaborative environment that values your skills while contributing to the success of an innovative department within a prestigious university. With opportunities for professional development and a strong commitment to diversity and inclusion, this role is perfect for those looking to make a meaningful impact in higher education.

Benefits

Accrued Vacation and Sick Leave

Community Service Leave

Health Benefits

Vision and Dental Insurance

12 Paid Holidays

Retirement System

Employee Assistance Program

Campus Recreation Discount

University Bookstore Discount

Qualifications

• High School Diploma or equivalency and one year of related office experience.
• Bachelor’s degree or three years of relevant experience preferred.

Responsibilities

• Provide high-level administrative support to the Chair and faculty.
• Manage departmental tasks, including course scheduling and office management.

Skills

Interpersonal Skills

Critical Thinking

Organization Skills

Problem-Solving Skills

Verbal Communication

Written Communication

Education

High School Diploma or Equivalent

Bachelor's Degree

3 Years Relevant Experience

Job description

Please see Special Instructions for more details.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Classification Information

Position/Classification Title

Position/Classification Title Administrative Support Spec

Classification Type

Classification Type SHRA

Position required to work during periods of adverse weather or other emergencies:

Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education

• Bachelor’s degree or three years of relevant experience or a combination of education and relevant experience

• Have excellent interpersonal skills

Have strong critical thinking, organization, and problem-solving skills • Proficient written and verbal language skills

Required License or Certification

Position Overview

Primary Purpose of Position

The Department of Communication Science and Disorders ( CSD ) within the Hairston College of Health and Human Sciences at North Carolina A&T State University is seeking an administrative support specialist to support administrative departmental tasks and projects. This position provides high-level administrative support to the Chair of the Department, faculty, and students. The employee interacts with the public, students, faculty, staff, and alumni with department services and operations. Responsibilities include support for academic activities such as course scheduling, registration and record keeping; office management, procurement, front line reception; coordinating internal and external communications, and other day-to-day office operations.

Primary Function of Organizational Unit

North Carolina A & T State University is a public land grant high research institution that is committed to teaching and learning, scholarly and creative research, and effective engagement and public service. As the largest HBCU in the nation, our enrollment is over 13,487 students and our workforce include over 2,000 employees. North Carolina A&T State University offers over 90-degree programs at the bachelors, master’s, and doctoral levels through eight academic colleges. The University is one of the sixteen constituent units of the University of North Carolina ( UNC ) and is accredited by the Southern Association of Colleges and Schools ( SACS ). The strategic vision, preeminence 2030, focuses the University on interdisciplinary scholarly activities in a learner-centered environment.

The John R. and Kathy R. Hairston College of Health and Human Sciences ( HCHHS ) comprises six departments and the School of Nursing. The HCHHS offers the following undergraduate degree programs; Communication Sciences and Disorders, Health Services Management, Kinesiology, Nursing, Psychology, Social Work, and Sociology. At the graduate level, HCHHS offers four graduate degree programs including the Masters in Physician Assistant Studies (PA program), Master of Social Work ( MSW ), Master of Science in Health Psychology and Ph.D in Social Work. Three additional doctoral programs are being developed; Doctor of Nurse practice ( DNP ), PhD in Applied Psychology, and PhD in Sociology. The HCHHS is also home to the Center of Excellence in Integrative Health Disparities and Equity Research ( CIHDER ), a hub for multidisciplinary research and community engagement efforts to alleviate health inequities. The HCHHS capitalizes on the synergistic relationships between these departments to develop advanced academic programming, enhance the mentoring of trainees, and conduct collaborative multidisciplinary research and scholastic activity.

The Department of Communication Science and Disorders at North Carolina A&T State University is a supportive community of committed faculty and practitioners whose goals are to introduce students to the ideas and concepts relevant to this discipline, encourage interdisciplinary learning, prepare students for study in graduate schools, prepare students to conduct both basic and applied research. These goals are reached through quality classroom instruction, departmental colloquia, departmental student organizations, internship opportunities through independent study, and individualized research projects. The Department of Communication Science and Disorders has 160 enrolled undergraduate students and currently has 6 tenure-track faculty. The department is seeking candidates to join a growing program with a highly interactive and productive faculty. The Department of Communication Science and Disorders is a liaison office with facilities in Hines Hall, Proctor Hall, and General Classroom Building and provides an array of building-related services (i.e., scheduling classrooms for instructional purposes, coordinating special events, overseeing repair and maintenance request, etc.).

Work Hours

Work Hours 8am to 5pm, Monday- Friday

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies

Required Competency

Duties

This position will require proficiency in both verbal and written communication, as well as exhibit interpersonal communication abilit6y. Under the guidance and direction of the supervisor, the employee will have responsibility for generating/writing department-related correspondence and reports, and will show ability to accurately edit/proof correspondence, reports and proposals. In addition, the employee will maintain regular contact with several different audiences, including the general public, students, faculty, and other personnel both internal and external to the Department, College and University. The position will have considerable public contact; therefore, the ability to show knowledge and understanding of the department’s mission, goals. programs and initiatives is key, in addition to exhibiting professionalism in all interactions in representing the Department.

Required Competency

Required Competency Information/Records Administration

Duties

This position will assist the Chairperson and faculty (as needed/required) with academic and content-specific reports, proposals, project/progress reports, information/data gathering and compilation, etc., regarding departmental research; implementation of new hire procedures for the department; and assisting with student registration, chairperson/faculty travel; equipment inventory; etc.

This position has responsibility, for developing and maintaining general and content-specific academic/student files and managing security and access of said files. The employee will have familiarity with and ability to apply the University/state rules and regulations governing the privacy and confidentiality of these departmental records/files.

Required Competency

Required Competency Problem Solving

Duties

Identify and understand issues, problems, and opportunities for the office. Use effective approaches for choosing a course of action or developing appropriate solutions. Handle, refer and/or escalate situations needing attention.

Work closely with the Chair, understanding and offering solutions for day to day office activities.

This position will have responsibility for monitoring the Department of Communication Science and Disorders’ budgets, processing and tracking expenditures, and generating and processing required travel expense/reimbursement paperwork. etc. The employee will be able to utilize all University-based financial systems, such as Banner Finance, Aggie Mart Purchasing, E-Travel and Banner Payroll.

Required Competency

Required Competency Knowledge - Program and Organization

Duties

As primary frontline support for the Communication Science and Disorders Department, the position has a key responsibility for managing the main office, and the employee must demonstrate an in-depth knowledge of the Department, its programs. processes and organizational operation. In this role and in conjunction with the Chairperson and additional office personnel, the position assists in prioritizing the Department’s work assignments, information request, etc.; assists with defining/refining and implementing the goals/objectives of the Department; coordinating work assignments and payroll for student assistants assigned to/employed by the Department; and serves as an additional resource for faculty and students in resolving issues and problems (other than those specific to the domain of the senior personnel) and assumes responsibility for and manages the results of those decisions. In addition, the position has responsibility for and manages the results of those decisions. In addition, the position has responsibility for coordinating faculty correspondence and receipt, as well as scheduling appointments for the Chairperson and maintaining associated calendar and coordinating Departmental meetings/events as needed/required.

Position Information

Working Title

Working Title Administrative Support Specialist

Competency Level Journey

Position Number

Position Number 007685

Recruitment Range

Recruitment Range $37,486- $44,510

FLSA

FLSA Non-Exempt

Appointment Type

Appointment Type Permanent - Full-time

FTE

Organizational Division

Organizational Division Communication Sciences and Disorders

Organizational Location

Organizational Location College of Health and Human Sciences

Organizational Unit

Organizational Unit Communication Sciences and Disorders

Posting Number

Posting Number SHRA2915

Open Date

Open Date 05/01/2025

Close Date

Close Date 05/19/2025

Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System ( TSERS )
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program ( EAP )
• Campus Recreation Center Discount
• University Bookstore Discount

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Required fields are indicated with an asterisk (*).

• If you indicated you learned of this employment opportunity from an “Other” source please advise where you learned of the position:

  (Open Ended Question)

Required Documents

• Resume
• Cover Letter
Optional Documents

Contact Division of Human Resources
Phone: [phone]
Fax: [phone]
Email: [e-mail]