Administrative Support Clerk NOCO Primary Care Clinics

Banner Medical Group Colorado; United States; On-site; USD 24,000 - 36,000; Part time

Job summary

Banner Health Loveland clinic is seeking an Administrative Support Clerk to provide routine secretarial and clerical assistance for NOCO Primary Care Clinics. The role focuses on data entry, fax indexing, release of information requests, and general office support while upholding patient confidentiality and service excellence.

The position is 30 hours per week, with a day shift in a fast-paced environment, located at 2701 Madison Square Drive in Loveland.

Qualifications

• High school diploma or GED is required.
• Experience handling administrative tasks and data entry is preferred.
• Familiarity with office software and basic math is essential.

Responsibilities

• Perform data entry by indexing incoming faxes and scanning documents.
• Organize departmental files and maintain confidentiality.
• Answer calls and greet visitors, directing them appropriately.
• Provide general clerical support such as ordering supplies and mail.
• Assist in system testing and process improvements when needed.
• Collaborate with team to deliver high quality customer service.

Skills

Data entry

Attention to detail

Communication skills

Organization

Typing speed

Basic math

Education

High school diploma/GED

Tools

Microsoft Office

Excel

Fax/Document management system

Job description

Primary City/State: Loveland, Colorado

Department Name: NOCO Admin-Clinic

Work Shift: Day

Job Category: Administrative Services

At our Banner Health Clinic located in Loveland, specializing in internal medicine, provides high quality, personalized care to patients with a focus on education and prevention.

Our internal medicine team sees patients ages 18 and older and our doctors take time to become familiar with your health history and truly listen to your concerns.

We've kept Northern Colorado healthy by tailoring the latest research to our patients' needs.

We currently have an opening for an Administrative Support Clerk, supporting our NOCO Primary Care Clinics.

This is a highly administrative role with responsibilities that include sorting incoming faxes electronically into specific folders for the clinics. These faxes will come from pharmacies, other healthcare facilities, results, etc. This role will also manage Release of Information requests that need to be logged and processed. You will also assist clinics with questions regarding barcoding documents that are sent to HIMS for processing. *The preferred candidate for this role will have knowledge of healthcare terminology and strong computer/software skills.

Shift Details: -30 hours per week, working 3/10's, 6am - 4:30pm, Monday, Thursday and Friday

Location: -2701 Madison Square Drive, Loveland

POSITION SUMMARY

This position provides routine secretarial/clerical support for a department or several departments. The incumbent uses standing instructions to complete their tasks. Unusual situations require supervisor involvement.

CORE FUNCTIONS

• 1. Performs data entry, such as indexing incoming faxes and scanning various documents into appropriate computer systems. May include producing/maintaining daily, weekly or monthly reports/lists ensuring accuracy and timeliness.
• 2. Maintains department equipment. Organizes departmental files, paperwork and/or documentation and ensures the confidentiality of those items.
• 3. May answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel in a timely, effective, and accurate manner. This may also include serving onsite visitors by greeting, welcoming, and directing them to the appropriate personnel in a professional and timely manner.
• 4. May perform other office and clerical support work including, but not limited to, maintaining/ordering office supplies, making copies, sending faxes, opening/distributing mail, maintaining menu boards and special events signage and/or other routine responsibilities.
• 5. Works cohesively with team members to ensure delivery of outstanding customer service, in a positive work environment, that supports the department’s ongoing goals and objectives.
• 6. May assist and participate in system testing and support to increase effectiveness of new changes or modifications.
• 7. This position generally has responsibility in a single facility but may provide support for one or several departments. This position has frequent interaction with, but is not limited to, employees/physicians, patients, visitors, community agencies, vendors, etc.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Knowledge of office practices and procedures and the ability to perform basic mathematical calculations.
• Strong communication and human relations skills are necessary.
• Good organizational skills are essential to handle multiple tasks in a timely and effective manner.
• Must have familiarity of a personal computer and spreadsheet and word processing software.
• Must have the ability to type or word process with speed and accuracy.

PREFERRED QUALIFICATIONS

• One year of clerical experience is preferred.
• Additional related education and/or experience preferred.

Estimated Pay Range: $17.32 - $25.98 / hour

Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.

Anticipated Closing Window (actual close date may be sooner): 2027-01-23

EEO Statement: EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Banner Health supports a drug-free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.