Administrative Support Associate - Cashier

Davita Inc.; Greenville (NC); On-site; Full time

Job summary

A leading company is seeking an Administrative Support Associate - Cashier in Greenville, NC. This position involves handling cash transactions, providing excellent customer service, and performing data entry. Preferred candidates are detail-oriented with strong communication skills. Join our team to help maintain financial records in a dynamic environment.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills necessary.
• Accuracy in handling payments and data entry critical.

Responsibilities

• Receive payments for student accounts.
• Provide customer service and answer inquiries.
• Balance cash drawer and process transactions.

Skills

Customer Service

Communication Skills

Accuracy

Education

High school diploma or equivalency

Job description

Position Details

Position Information

The University Cashier's Office serves as the central collection center for student accounts receivable and for receipting of State funds through departmental deposit. The primary purpose of this office is the billing, receiving, depositing, disbursing, accounting and the financial record keeping of student tuition, fees and related charges as well as other State funds deposited and in the custody of the office and finally safeguarding these funds until deposited with the State Treasurer and/or a designated commercial bank.

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

* Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. * All applications must be submitted by 11:59 p.m. (EST) on the closing date indicated.

East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at [phone] (Voice/TTY).

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance from 8:00-5:00 EST.

Working Title	Administrative Support Associate - Cashier
Position Number	T10421
Department	AFH Cashier
Department Homepage	http://www.ecu.edu/cashier/
Advertising Department	CASHIER'S OFFICE
Division	Administration & Finance
Classification Title	Admin Support Associate
Competency Level	1 - Contributing
Number of Vacancies	2
Full Time Equivalent (FTE)	1.00
Hourly Salary Rate/Range	$16.13
Work Schedule	M-F, 8am-5pm
Position Location (City)	Greenville
Position Type	Temporary Staff
Job Category	Staff - Office/Clerical
Primary Function of Organizational Unit
Job Duties	Cashier responsibilities include, but are not limited to: Receiving payments (cash, check, and debit card) for student accounts and Third Party payments. Accuracy is key. Review and process Faculty & Staff Waivers in Banner. Open, sort, proof (for accuracy) and process payments received by mail. Requires data entry in Banner Student A/R module. Provide excellent customer service to students, parents, staff, faculty and any others that interact with the Cashier's Office. Release student account information in accordance with FERPA (Family Education Rights to Privacy Act). Sign into the Cisco Finesse phone system daily and assist with Level 2 Cashier calls that require more complex attention and research. Balance cash drawer daily, complete balance sheet, submit deposit to Departmental Cashier, and report any out of balance issues in accordance with University policy. Assist students with questions regarding 3rd party systems such as TouchNet. Assist students with refund and tuition payment plan questions and issues. This is a "customer service" driven position requiring above average communication skills and professionalism.
Minimum Education/Experience
License or Certification Required by Statute or Regulation
Preferred Experience, Skills, Training/Education
License or Certification Required by the Department
Special Instructions to Applicant
Job Open Date	06/26/2025
Job Close Date	07/02/2025
Quick Link for Direct Access to Posting	https://ecu.peopleadmin.com/postings/86593
Nondiscrimination Statement
Eligibility for Employment
Department for People Operations, Success, and Opportunity