Administrative Support Associate

Winston-Salem State University

Winston-Salem (NC)

On-site

USD 33,540 - 54,455

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Winston-Salem State University's Department of Biological Sciences invites applications for an Administrative Support Associate. The role coordinates daily administrative operations, supports the department chair, faculty, staff and students, and serves as primary contact for inquiries.

Requirements include a high school diploma or equivalency; three+ years of administrative experience; preference for associate or bachelor’s in biology or a science field; proficiency with Microsoft Office 365

Qualifications

High school diploma or equivalent; or demonstrated competencies to perform the work.
Three or more years of progressively responsible administrative support experience.
Associate’s or bachelor’s degree preferred; biology or natural science background encouraged.
Experience with financial, purchasing, travel, scheduling, and records management.
Proficiency with Microsoft Office 365; familiarity with ERP/Banner systems.

Responsibilities

Coordinate daily administrative operations for the Department of Biological Sciences.
Support the department chair, faculty, staff and students; respond to inquiries.
Schedule meetings, events, and prepare reports and correspondence.
Coordinate purchasing, travel, contracts, and equipment with university offices.
Maintain confidential records and assist with assessment, accreditation, and reporting.

Skills

Administrative support

Microsoft Office 365

Communication

Time management

Customer service

Education

Associate's degree or bachelor's degree preferred

High school diploma or equivalency

Tools

Ellucian Banner

Purchasing systems

Job description

Please see Special Instructions for more details.

Classification Information

Position Classification Title

Position Classification Title Administrative Support Associate

FLSA

FLSA Non-Exempt

Position Class

Position Class 10421

Position Overview

Join the Ramily!

Winston-Salem State University ( WSSU ) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education ( ACE ). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina—known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:

The Department of Biological Sciences at Winston-Salem State University invites applications for an Administrative Support Associate. The department is one of the University’s largest undergraduate teaching units, serving biology majors, students in STEM and health sciences programs, and those completing general education requirements. The Administrative Support Associate serves as the department’s primary administrative and operational support professional, coordinating a broad range of academic, financial, personnel, and operational functions. Preference will be given to candidates with experience in higher education and a background in biology, another natural science, or a science-based academic environment.

Responsibilities of the Administrative Support Associate include:

Coordinate the daily administrative operations of the Department of Biological Sciences and provide support to the department chair, faculty, staff, and students.
Serve as the primary point of contact for faculty, students, visitors, and external stakeholders, respond to inquiries, and refer complex issues to the department chair
Schedule meetings, interviews, events, and departmental activities; prepare reports and professional correspondence
Develop and maintain office procedures that improve efficiency and continuity of operations
Coordinate personnel actions, onboarding activities, and faculty support processes, and serve as the liaison between the department and Human Resources, Academic Affairs, Finance, Purchasing, Facilities, Information Technology, and other university offices
Process departmental purchasing, procurement, and vendor payments
Manage departmental P-Card transactions and reconciliations
Monitor departmental budgets and reconcile Banner financial reports
Process travel authorizations and reimbursements
Coordinate contracts, service agreements, and equipment purchases while ensuring compliance with university policies
Coordinate faculty searches, meetings, special events, and departmental initiatives
Support instructional and laboratory operations through coordination of administrative processes
Maintain confidential personnel, financial, purchasing, and student records
Assist with documentation for assessment, accreditation, annual evaluations, and other university reporting requirements

Primary Function of Organizational Unit

The Department of Biological Sciences is one of the University’s largest undergraduate teaching departments. The department provides instruction for biology majors, supports STEM and health sciences programs, and offers biology courses that fulfill general education requirements. Faculty are engaged in teaching, scholarship, undergraduate research, academic advising, mentoring, and service, advancing the University’s mission of student success, academic excellence, and community engagement.

Position Information

Position Number

Position Number 110942

Competency Level Journey

Working Position Title

Working Position Title Administrative Support Associate

Building and Room No.

WB Atkinson Science Building, Room 414

Work Hours: From [time] to [time] on [days] of [week]

Hours per week 40

Months per year

Months per year 12

Appointment Type

Appointment Type Permanent Full-Time

If Time Limited.

If Time Limited. No

Appointment Length. 12

DHR Assigned Fields

FTE

FTE 1

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Position required to work during periods of adverse weather or other emergencies Not Mandatory

Position required to work On-Call/Emergency Callback

Position required to work On-Call/Emergency Callback No

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Years Experience, Skills, Training, Education

Three or more years of progressively responsible administrative support experience, preferably in higher education or a similarly complex organizational environment.
Associate’s degree or bachelor’s degree is preferred.
Preference will be given to candidates with a degree or coursework in biology or another natural science, or experience working in a science or laboratory-based academic environment.
Experience supporting financial, personnel, purchasing, travel, scheduling, and records management functions
Experience with purchasing scientific or laboratory supplies and equipment
Proficiency with Microsoft Office 365 applications
Experience using enterprise resource planning ( ERP ) systems such as Ellucian Banner
Strong organizational, communication, customer service, problem-solving, and time management skills
Ability to manage multiple priorities and maintain confidentiality

Required License or Certification

N/A

Valid US Driver's License

Valid US Driver's License No

Commercial Driver's License Required

Commercial Driver's License Required No

Physical Required

Physical Required No

List any other medical/drug tests required

Posting Number

Posting Number SPA01050P

Internal Posting Only

Internal Posting Only No

Time Limited Position

Time Limited Position No

State Salary Range

State Salary Range $33,540 - $54,455

Internal Salary Range

Internal Salary Range $33,540 - $43,000

Open Date

Open Date 07/31/2026

Close Date

Close Date 08/20/2026

Open Until Filled No

Key Responsibilities and Related Competencies

Competency

Competency Financial Management - Budget

Describe the specific job duties related to this competency

-Processes departmental purchasing, procurement, and vendor payments.

-Manages departmental P-Card transactions and reconciliations.

-Monitors departmental budgets and reconciles Banner financial reports.

-Processes travel authorizations and reimbursements.

-Coordinates contracts, service agreements, and equipment purchases while ensuring compliance with university policies.

Percentage Of Time

Percentage Of Time 25

Competency

Competency Planning and Organizing Work

Describe the specific job duties related to this competency

-Coordinates the daily administrative operations of the Department of Biological Sciences.

-Provides administrative support to the department chair, faculty, staff, and students.

-Establishes priorities and coordinates multiple projects and deadlines simultaneously.

-Schedules meetings, interviews, events, and departmental activities.

-Develops and maintains office procedures that improve efficiency and continuity of operations.

Percentage Of Time

Percentage Of Time 25

Competency

Describe the specific job duties related to this competency

-Serves as the primary point of contact for faculty, students, visitors, and external stakeholders.

-Responds to inquiries and provides guidance regarding departmental and university procedures.

-Prepares correspondence, reports, and other administrative documents.

-Communicates professionally with university offices and external vendors.

Percentage Of Time

Percentage Of Time 10

Competency

Competency Coordination - Work

Describe the specific job duties related to this competency

-Coordinates personnel actions, onboarding activities, and faculty support processes.
-Serves as the liaison between the department and Human Resources, Academic Affairs, Finance, Purchasing, Facilities, Information Technology, and other university offices.
-Coordinates faculty searches, meetings, special events, and departmental initiatives.
-Supports instructional and laboratory operations through coordination of administrative processes.

Percentage Of Time

Percentage Of Time 20

Competency

Competency Information/Records Administration

Describe the specific job duties related to this competency

-Maintains confidential personnel, financial, purchasing, and student records.

-Prepares reports and maintains departmental databases.

-Ensures compliance with university record retention policies.

-Assists with documentation for assessment, accreditation, annual evaluations, and other university reporting requirements.

Percentage Of Time

Percentage Of Time 15

Competency

Competency Problem Solving

Describe the specific job duties related to this competency

-Independently resolves routine administrative and operational issues.

-Researches university policies and procedures to determine appropriate actions.

-Identifies process improvements that enhance departmental efficiency.

-Refers complex issues to the department chair.

Percentage Of Time

Percentage Of Time 5

Supplemental Questions

Required fields are indicated with an asterisk (*).

How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other

Required Documents