Administrative Support Assistant - Case Mgmt/General Sessions

BERKELEY COUNTY GOVERNMENT; Moncks Corner (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Berkeley County Government in Moncks Corner, SC seeks an administrative support specialist to perform basic typing, filing, data entry, and customer service for court-related operations. The role involves handling case files, answering phones, and coordinating with law enforcement and other stakeholders.

You will maintain records, prepare correspondence, assist with meetings, and ensure accurate data entry and document management.

Qualifications

• High School diploma or equivalent.
• Two years of related administrative experience.
• Must receive NCIC certification within six months.
• Data Entry/Basic Skills score of 71 is required.
• Word score of 45 required.
• Criminal background check may be conducted.

Responsibilities

• Performs administrative duties including basic typing, scanning, creating files, filing, answering telephones, data entry and review.
• Processes and creates files for incoming cases and updates case data.
• Provides general information to case parties and customers.
• Drafts, edits and distributes correspondence; prepares meeting content and minutes.
• Maintains documents/databases and assists with records management and reporting.
• Assists the public and employees with clerical needs; handles mail and payments as needed.

Skills

Typing

Data entry

Customer service

Filing

Microsoft Word

Microsoft Excel

Phone etiquette

Education

High School diploma or equivalent

Tools

Word

Excel

Job description

This position typically performs basic administrative tasks; and deals courteously and effectively with fellow employees and citizens.

ESSENTIAL JOB FUNCTIONS:

• Performs administrative duties including basic typing, scanning, creating files for incoming cases; closing files when disposed, filing, answering telephones, taking messages, copying, computer operation, data entry and review.
• Processes and/or creates files for incoming cases.
• Inputs and/or updates data in computer system and/or case files; updates current contact information of all case parties.
• Request and/or retrieve criminal background history on defendants, jurors and/or other case related parties.
• Enters case dispositions and/or closes files for all disposed cases/files and prepare them for Archives.
• Provides general information to case parties to include the Berkeley County Public Defenders office, law enforcement agencies and other case related individuals.
• Performs other diversified duties which include answering telephones; entering data and other information into the computer system; sorting/delivering mail; drafting, editing and/or distributing correspondence.
• Creates and/or maintains associated documents and databases, arranges/coordinates meetings, special events.
• Updates supervisor of critical issues/events.
• Prepares and files required metrics and regulatory reports.
• Assists the public by providing customer service.
• Assists employees with clerical needs.
• Take precise messages and ensure prompt delivery to appropriate staff.
• Prepares and sorts incoming and outgoing mail.
• May attend and record minutes for various meetings.
• Performs other duties as assigned.

• High School diploma or equivalent;
• Two (2) years of related administrative experience.

Special Requirements:

• Must receive NCIC certification within six (6) months of employment.
• Data Entry/Basic Skills score of 71 is required for this position;
• Word score of 45 required for this position;
• Departmental testing may be administered during interview;
• A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file.

Knowledge, Skills and Abilities:

• Knowledge of personal computers, including Word and Excel.
• Skill in clerical tasks including filing, customer service, math, data entry and correct grammar usage.
• Skill in the use of general office equipment.
• Ability to work in an intense environment while interacting face-to-face with law enforcement, clients of the court, bondsmen, and/or members of the justice system.
• Ability to accept payments.
• Ability to manage inventory and property.

This position requires the employee to sit and use hands to handle, feel, finger, grasp or operate objects, tools or controls; reach with hands and arms; use mental acuity and repetitive motion; and walk, talk and hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.The work is regularly performed in a relatively safe, secure and stable work environment. Thirty-seven and one half (37.5) hours per week. Normal operating hours are Monday through Friday 9:00am until 5:00pm with the ability to work flexible hours when necessary. Scheduled hours/days, job location, duties and any other information contained herein is subject to change. May be required to work extra hours and to perform extra or different duties during emergency situations.