Position Summary
The Administrative Supervisor facilitates timely and safe patient flow, providing off-shift management and operational oversight within the acute care hospital setting, ensuring the delivery of safe, quality patient care.
Responsibilities
Essential Functions
- Serves as a clinical resource agent to nursing units and allied health departments for problem solving during a shift.
- Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers.
- Participates in clinical observation and assessment to determine appropriate level of care and patient placement.
- Provides oversight of staffing resources in coordination with department leadership and the corporate staffing office.
- Maintains a visible and collegial leadership presence throughout the facility and shift.
- Serves as a first responder for all emergency code events and house alerts.
- Completes documentation per shift for patient census, events, and flow outcomes; proficiently operates databases, bed management programs, and the electronic health record.
- Acts as a leadership resource regarding Orlando Health policies, procedures, legal and risk issues, and compliance with regulatory standards and accrediting agencies.
- Responds to and resolves concerns from team members, patients, families, and providers, with appropriate follow-up.
- Provides support, education, coaching, and mentoring to team members.
- Assists personnel and families in circumstances surrounding patient death, facilitating arrangements for autopsies, organ/tissue donation, and referrals to the Medical Examiner.
- Serves as the central intake for patient matters concerning the Americans with Disabilities Act, language, and cultural issues, facilitating assistance as needed.
- Manages human resource functions including interviewing, onboarding, evaluating personnel, reinforcing standards for care and conduct, and issuing corrective actions.
- Provides crisis management support and coordinates follow-up actions with the Administrator-on-Call (AOC).
- Serves as the Incident Commander for all HICS events until the hospital administrator arrives.
- Maintains regular, punctual attendance consistent with Orlando Health policies and applicable standards.
- Ensures compliance with all Orlando Health policies and procedures.
Qualifications
Education/Training
- Graduate from an accredited school of nursing.
- Bachelor of Science in Nursing preferred.
Licensure/Certification
- Current professional license as a registered nurse in Florida.
- National Certification in a specialty area within 2 years.
- Current BLS certification; ACLS, PALS, NALS, or TNCC as required by specialty area.
Experience
- Two (2) years of experience as a registered nurse in an acute care setting.