Administrative Specialist to support Software Development Department

Eagle Metal Products®; Dallas (TX); On-site; USD 58,000 - 86,000; Full time

Job summary

Eagle Metal Products® is seeking a Software Administrator to organize, document and plan software development efforts, reporting on progress and coordinating with project teams. This role also handles administrative tasks and acts as a liaison between software and other departments to improve processes.

The ideal candidate will have strong written and verbal communication, superb organization, and experience with Jira/Atlassian tools and MS Office.

Qualifications

• Strong written and verbal communication required.
• Ability to manage multiple tasks and meet deadlines.
• Experience with Jira/Atlassian and MS Office preferred.

Responsibilities

• Serve as the central coordinator and librarian of all project documentation.
• Triage incoming software requests and route appropriately.
• Record and publish meeting minutes.
• Track and maintain lists of action items and information needs between software team and other departments.
• Work with Project Managers to update and communicate plans, progress, status, and changes.

Skills

Communication

Organization

Time management

Analytical thinking

Leadership

Task prioritization

Learning adaptability

Proficiency with MS Office

Customer service

Team liaison

Tools

Jira

Atlassian tools

Job description

The Software Administrator will help organize, document and plan software development efforts, taking note of and reporting on progress of all initiatives within the department, as well as server other administrative functions as needed.

Duties/Responsibilities

• Serve as the central coordinator and librarian of all project documentation
• Triage incoming software requests, and monitor software channels to insure proper routing or requests
• Record and publish meeting minutes
• Track and maintain lists of action items, needed information, and other outstanding information needs between the software team and other departments
• Work directly with Project Managers to update and communicate plans, progress, status, and changes for all projects
• Create and maintain Processes and Procedures for the software Department
• Work with software development management team to create a proactive approach to communication and problem solving
• Work with software development management team to implement solutions that drive the development process forward
• Administer various reporting and documentation tools
• Use background of industry experience to facilitate communication between software and other departments and customers
• Perform various building and general administrative functions as assigned, such as hotel desk management, travel scheduling, stocking items, etc.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough understanding of or the ability to quickly learn about the project or product being developed.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with/ability to learn proprietary component manufacturing design software suit.
• Proficiency with/ability to learn proprietary company management software.
• Possess a Warrior's Spirit and a Servant's Heart.

Education and Experience

• Work with Jira and Atlassian products, or something similar, strongly preferred

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Travel as required (minimal)
• In office position