Administrative Specialist - Pediatrics-Infect Dis/Allergy

UNC Health; Chapel Hill (NC); Hybrid; USD 40,000 - 57,000; Full time

Job summary

UNC Health in Chapel Hill, NC seeks an Administrative Specialist for the Division of Pediatric Infectious Diseases. The role provides comprehensive admin and program support to leadership, faculty, fellows, and staff, coordinating daily operations and communications.

Responsibilities include calendars, meetings, recruitment logistics, and divisional event planning, with a focus on timely processing of forms and travel arrangements. Hybrid work arrangement and a 40-hour work week.

Qualifications

• Two years of clerical or administrative experience.
• No licensure or certification required.
• Bachelor's degree, if held, may offset experience requirements; otherwise relevant experience accepted.

Responsibilities

• Provide direct administrative support to the Division Chief and leadership team.
• Coordinate division and faculty meetings, retreats, recruitment visits, and events.
• Manage calendars and schedules for leadership, prioritizing competing duties.
• Process forms, approvals, and administrative requests per policy.
• Coordinate recruitment activities for faculty, fellows, and staff.
• Process purchasing, reimbursements, travel expenses, and P-Card transactions.
• Prepare correspondence, announcements, reports, and presentations.
• Coordinate patient referrals and related communications with nurse consultant.

Skills

Customer Focus

Technical expertise

Coachability

Accountability

Fiscal responsibility

Coaching

Conflict Resolution

Solving Problems

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
The Administrative Specialist serves as the primary administrative support professional for the Division of Pediatric Infectious Diseases within the Department of Pediatrics. This position provides administrative and programmatic support to division leadership, faculty, fellows, and staff. The role functions as a key resource for coordinating daily operations, faculty activities, educational programs, meetings, recruitment efforts, and divisional communications.

Responsibilities

• Provide direct administrative support to the Division Chief and division leadership team, coordinating priorities, schedules and daily operational needs.


• Coordinate division and faculty meetings, retreats, recruitment visits, and special events including agenda preparation, meeting materials, minutes, follow-up communications and action-item tracking.


• Manage division calendars and faculty schedules, ensuring efficient coordination of leadership activities, meetings and competing priorities.


• Processing and track departmental forms, approvals, and administrative requests to support timely completion and compliance with university and health system policies.


• Coordinate recruitment activities for faculty, fellows, and staff, including interview scheduling, candidate itineraries, travel arrangements, lodging, meals and on-site meeting logistics.


• Process purchasing requests, reimbursements, travel expenses, P-Card transactions, and payment requests in accordance with established policies and procedures.


• Serve as the primary point of contact for faculty, staff, and fellows, providing timely information and administrative support.


• Prepare, edit, and distribute professional correspondence, announcements, reports, and presentations to support divisional communication and leadership initiatives.


• Collaborate with the nurse consultant to coordinate patient referrals and mange patient related correspondence.

Other Information

Education Requirements:

• High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements:

• No licensure or certification required.

Professional Experience Requirements:

• Two (2) years of clerical or administrative experience


• If Bachelor's degree, no years of clerical or administrative experience


• If Associate's degree, one (1) year of clerical or administrative experience

Knowledge/Skills/and Abilities Requirements:

• Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems.


• Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system as appropriate


• Coachability: Receptive to feedback, willing to learn and embraces continuous improvement


• Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements.


• Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Understands the relationship of the budget and resources to the strategic plan.


• Coaching: Shares information, advice and suggestions to help others to be more successful. Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee.


• Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation


• Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: Pediatrics-Infect Dis/Allergy

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$19.12 - $27.17 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.