Administrative Specialist- On Site

Different Technologies Pty Ltd.; Dayton (OH); On-site; Full time

Job summary

A leading HVAC company in Dayton seeks a dedicated Install Coordinator to schedule and coordinate installations, ensuring excellent customer service. This full-time role offers work-life balance and a supportive environment, requiring strong organizational skills and proficiency in Microsoft Office software.

Benefits

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Short-Term and Long-Term Disability Insurance

Life Insurance

Paid Vacation, Sick Time, and Holiday Pay

401k with Company Match

Profit Sharing

Qualifications

• 1-3 years of related experience required.
• Knowledge of word processing software and proficiency with computers necessary.
• Excellent written and oral communication skills.

Responsibilities

• Schedule installations for customers and manage the scheduling calendar.
• Answer incoming and make outgoing calls to Installers and Comfort Consultants.
• Assist with issues faced by installers.

Skills

Strong communication skills

Organizational skills

Problem-solving skills

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

AdministrativeSpecialist - On-site

Logan A/C & Heat Services

57 reviews

Dayton, OH 45414

$18 an hour-Full-time

Logan A/C & Heat ServicesinDayton, OHis looking to hire afull-time Install Coordinator to schedule and coordinate new installations for our customers. Do you have experience in scheduling along with great customer service and looking for normal work hours? Are you looking for work-life balanceanda supportive growth-oriented environment?

WHO IS LOGAN A/C & HEAT SERVICES?

Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.

A DAY IN THE LIFE

Why I Love My Job

We are seeking adedicated Installation Support Specialist to join our team. This role isessential in ensuring smooth operations for our installation teams andproviding excellent customer service to our clients. The position is based inour Dayton, Columbus, or Cincinnati locations and involves in-office work.

Key Responsibilities:

• Answer incoming and makeoutgoing calls to Installers and Comfort Consultants.
• Schedule installations forcustomers and manage the scheduling calendar.
• Assist with issues orchallenges faced by installers.
• Help process installationinvoices and manage installer payroll.
• Assist in processingwarranties, utility rebates, and sending out permit letters.

Work Schedule:

• Monday to Friday, 8:30 AM to5:00 PM.
• Participate in an on-callrotation approximately every 6 weeks, with new hires entering the rotationseveral months after starting. On-call hours are:
• Weekdays: 5:00 PM to 9:30PM.
• Weekends: 9:00 AM to 9:30PM.
• Employees are also requiredto work at least one holiday per year.

Requirements:

• Ability to handle a varietyof tasks and prioritize effectively.
• Strong communication skillsfor interacting with both customers and internal teams.
• Ability to work independentlyand manage time effectively during on-call hours.
• Proficiency with computersand the ability to quickly learn new software.

Benefits:

After 90 days,full-time employees become eligible for the following benefits:

• Medical, Dental, and VisionInsurance
• Health Savings Account (HSA)
• Short-Term and Long-TermDisability Insurance
• Life Insurance
• Paid Vacation, Sick Time, andHoliday Pay

Additional Benefits (After 1 Year):

• 401k with Company Match
• Profit Sharing

QUALIFICATIONS

• Bachelor's degree or equivalent plus 1-3 years of related experience
• Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook necessary
• Excellent written and oral communication skills
• Strong organizational and time management skills
• Excellent organizational skills
• Strong problem-solving skills
• Attention to detail necessary

WORK SCHEDULE

Monday-Friday. This position also has a requirement a rotating on-call shift.

We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers Equal Employment Opportunity to all applicants.