Administrative Specialist IV

CAMINO REAL COMMUNITY SERVICES; Kenedy (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

CAMINO REAL COMMUNITY SERVICES in Kenedy, TX is seeking an Administrative Specialist IV. This full-time clerical role supports the Clinic Director, handles high-volume calls, schedules physician appointments for adults and children, prepares financial assessments, and maintains confidential files.

The ideal candidate has a high school diploma, at least two years of secretarial experience in a health-service environment, and proficiency with office automation.

Qualifications

• Excellent communication and customer service skills.
• Experience with office automation and data processing systems.
• Two (2) years full-time secretarial experience of increasing complexity.
• Experience working in a receptionist/secretary type position within a health service-related office environment.
• Bilingual English/Spanish is preferred.

Responsibilities

• Answer and route a high volume of incoming calls.
• Schedule physician appointments for Adults and Children.
• Complete financial assessments for all programs in the service area.
• Maintain confidential files and reports.
• Greet visitors and relay messages; order supplies as needed.
• Support the Clinic Director and staff in overall office system efficiency.

Skills

Communication skills

Customer service

Secretarial experience

Office automation

Data processing

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Specialist IV

Full Time Benefits Clerical Kenedy, TX, US

22 days ago Requisition ID: 1060

Salary: $32,758.00 Annually

GENERAL DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

The Receptionist/Secretary works under the supervision of and reports directly to the Clinic Director. Using initiative and judgment, performs advanced secretarial duties with latitude for decision making in conducting administrative phases of the work in the absence of the Clinic Director, within bounds set forth by the Clinic Director. Assembles and organizes information for the Clinic Director and staff. With the Director, manages an efficient office system and contributes to the clinic’s quality improvement efforts.

Duties include but is not limited to answering and routing a high volume of incoming calls. Responsible for scheduling physician schedules for Adults and Children and all follow-up appointments, completing financial assessments for all programs in the service area, supplying information to callers, relay messages, greeting people, and ordering supplies. Constantly exercises vigilance in maintaining confidential files and reports.

Must have excellent communication and customer service skills, must always maintain an elevated level of professional attitude, and must be able to work in a very fast-paced work environment. Camino Real Community services practice the principles of trauma-informed care and require that all employees be trained in this area.

MINIMUM JOB QUALIFICATIONS:

• Graduation from an accredited high school or GED.
• Two (2) years full-time secretarial experience of increasing complexity.
• Experience working in a receptionist/secretary type position within a health service-related office environment.
• Experience with office automation, computer, and/or data processing systems.

PREFERRED JOB QUALIFICATIONS:

• One (1) year (30 semester hours) of accredited college work in a related field may substitute for one year of the required experience.
• Familiarity with HIPAA (Health Information Privacy and Portability Act) consideration fitting the CRCS line of services.
• Be able to speak both English and Spanish.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of office management principles and practices and administrative procedures and of the technical program.
• Working knowledge of health-related accounting and collection procedures and use of automated data processing in such procedures, of human resource management and office practices, and of federal and state laws, government regulation, and agency rules governing reimbursement for agency services.
• Extensive knowledge of Medicare, Medicaid and private insurance practices and procedures.
• Knowledge of business terminology, spelling, punctuation, grammar, and arithmetic. Knowledge of office procedures and practices.
• Knowledge of timekeeping skills relating to data entry and posting.
• Able to work with the public and maintain effective working relationships.
• Ability to train other clerical staff.
• Willingness to accept additional assignments/duties to ensure meeting departmental and agency needs.
• Ability to serve as a back-up to other clerical positions and other duties as assigned.
• Skill in the use of electronic data and/or word processing equipment and software.
• Ability to implement new systems and procedures and to evaluate their effectiveness; to supervise others; and to effectively interpret programs and plans.