Administrative Specialist IV

Camino Real Community Mhmr Ctr; New Braunfels (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Camino Real Community Mhmr Ctr is seeking an Administrative Specialist to provide clerical support, act as the first contact for referrals, and manage enrollment data in the agency's EHR. The role includes data entry, requisition creation, form preparation, and coordinating schedules and supplies.

Responsibilities extend to maintaining inventory, managing building and vehicle-related tasks, and compiling monthly reports.

Qualifications

• High school diploma or GED with 2 years' experience using computers.
• Basic accounting and excellent customer service skills.
• Proficiency with computer and Microsoft Office programs.
• Typing 45 words per minute.
• Valid Texas driver's license.
• Ability to communicate effectively with families, staff, and community.

Responsibilities

• Provide clerical support to ensure agency and program requirements are met.
• First point of contact for referrals and referral sources.
• Maintain referral and enrollment data in the agency EHR and perform data entry from referral to closure.
• Create requisitions, manage correspondence, assist with filing and forms, and prepare packets.
• Schedule services, order supplies, and maintain inventory; oversee building and vehicles.
• Prepare and submit agency monthly reports and verify benefits/pre-authorization of services.
• May require travel to other sites; mileage reimbursed for agency business when using a personal vehicle.

Skills

Customer service

Strong communication

Organizational skills

Typing 45 wpm

MS Office proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

General Description Of Duties And Responsibilities

Under the direct supervision of the Site Team Leader, the Administrative Specialist provides clerical support to ensure that agency and program requirements are met. This position is the first point of contact for referrals and referral sources. This position maintains referral and enrollment data, meets duties related to data entry from referral to closure in the agency EHR, assists in maintaining records, and provides administrative support to the team. This position will receive and route ECI referrals, complete data entry, create requisitions, manage correspondence, assist with filing, create forms, prepare packets, schedule services, order supplies and materials, maintain inventory, manage the building and vehicles, and complete and submit agency monthly reports. This position will obtain verification of benefits and pre-authorization of services. May require travel to other sites and requires the use of personal vehicle if an agency vehicle is not available. Mileage will be reimbursed for agency business if personal vehicle is used.

Minimum Job Qualifications

• Graduation from an accredited high school or equivalency (GED) with 2 years' experience with computers and routine office systems.
• Must possess basic accounting and excellent customer service skills.
• Must possess proficiency with computer and Microsoft Office programs.
• Must be able to type 45 wpm.
• Must have a valid Texas driver's license.
• Possesses ability to effectively communicate with families, staff, and community.

Preferred Job Qualifications

• Experience entering service and financial data into an Electronic Health Record system.
• Experience taking referrals and providing follow-up.
• Experience with medical records.
• Prefer knowledge of the Medical billing process.
• Ability to read, write and speak Spanish.

Knowledge, Skills, And Abilities

• Must demonstrate excellent written and verbal skills.
• Must possess strong organizational and time management skills.
• Ability to operate standard office equipment to include computers, printers, fax machines, scanners, copy machines, etc.
• Must demonstrate knowledge of Microsoft program including Outlook.
• Must demonstrate knowledge and ability to apply agency and program specific policies and procedures.
• Knowledge of basic medical terminology.
• Ability to communicate and maintain effective working relationships with other employees and the public.
• Must be detailed oriented, reliable, and able to prioritize multiple projects.
• Ability to work under conditions requiring physical stamina and ability to work in a stressful environment.