Administrative Specialist II (Greenville)

State of South Carolina; Cayce (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

A state government agency is seeking an Administrative Specialist II to join the Office of Mental Health in Cayce, SC. This role involves performing administrative duties, managing patient appointments, and ensuring effective communication. Applicants should have at least a high school diploma with related clerical experience, with bilingual skills being a plus. Health and retirement benefits are provided.

Benefits

Health, dental, and vision insurance

15 days annual leave

Paid parental leave

Retirement benefits

Qualifications

• High school diploma required, related experience can substitute.
• One year of clerical experience or related degree required.

Responsibilities

• Perform secretarial and administrative duties at GGMHC.
• Schedule and manage patient appointments.
• Collect fees and manage billing information.

Skills

Bilingual abilities in English and Spanish

Knowledge of office practices/procedures

Ability to deal effectively with the public

Knowledge of grammatical rules and clerical formats

Education

High school diploma or equivalent clerical experience

Associate degree in secretarial science or related field

Job description

Overview

Are you passionate about making a real difference in peoples lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II who is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Greater Greenville Mental Health Center, 124 Mallard Street, Greenville, SC 29601.

Responsibilities

• Under general supervision, performs a variety of secretarial or administrative duties involved in the administrative operations of GGMHC. Requires the ability to plan, organize, develop and implement procedures to maintain daily schedules.

• Responsible for all duties related to front office areas to include scheduling and rescheduling patient appointments, signing patients in and out, and other front desk coverage. Promptly responds to patient and staff correspondence.

• Perform cashier duties and collection of fees paid.

• Obtain and update patient files regarding demographic, financial, and guarantor information.

• Enter Medicaid, Medicare, and Private Insurance Information for billing purposes.

• Responsible for scheduling and rescheduling appointments for PRISMA resident psychiatrists.

• Provide coverage for administrative areas to include all front office areas, switchboard, and admissions as needed.

Qualifications

• A high school diploma. Related clerical experience may be substituted for a high school diploma.

Additional Requirements

• A high school diploma and one year of clerical experience, or an associate degree in secretarial science or a related field; or 2 years of clerical experience.

• Bilingual abilities in English and Spanish (or another language) are a plus.

• Post hire, employees must:

• Have general knowledge of office practices/procedures.

• Have the ability to deal effectively with the public in disseminating and obtaining information.

• Have considerable knowledge of grammatical rules, spelling, language usage and clerical formats.

Equal Opportunity

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Additional information available through the department.

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• S.C. Deferred Compensation Program available

• Retirement benefit choices

• State Retirement Plan (SCRS)

• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.