Administrative Specialist I

State of North Carolina - Secretary of State; North Carolina; On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick leave

Dental and vision coverage

Retirement benefits

Job summary

State of North Carolina - Secretary of State is seeking an Administrative Specialist I to perform cash intake for the department’s accounts receivable at the Downtown Raleigh location. You will process front counter and mail payments and apply them accurately in the internal system.

The role requires strong office skills, cash handling, and customer service, with the ability to work independently or as part of a team.

Qualifications

• High school diploma or GED with two years of related administrative experience.
• Equivalent education/experience combination may qualify.
• Experience with cash intake and accounts receivable processes.

Responsibilities

• Perform cash intake for front counter and mail-in payments.
• Accurately apply payments to the accounts receivable system.
• Maintain customer service orientation in a deadline-driven environment.

Skills

Office procedures

Microsoft Office

Cash handling

Accounts receivable

Basic accounting

Communication skills

Customer service

Interpersonal skills

Teamwork

Education

HS diploma or GED

Tools

10-key machine

Scanner

Cash/count machine

Job description

AgencyDept of the Secretary of StateDivisionRegistration ServicesJob Classification TitleAdministrative Specialist I (S)Position Number60008716GradeNC08About UsThe North Carolina Department of the Secretary of State (NC SOS) is the heartbeat of the business community promoting economic growth and protecting the public from financial harm. The Department works with business, banking and legal communities to strengthen our state's economy with a state-of-the-art system of reliable business and governmental records. Plus, we stand as a vigilant guardian against fraud for individuals and businesses alike. Join us in building a secure and prosperous future!Description of WorkKnowledge Skills and Abilities/Management PreferencesPOSITION NUMBER: 60008716SALARY GRADE: NC08RECRUITMENT RANGE: $43,500-$44,805WORK LOCATION: SECRETARY OF STATE/DOWNTOWN RALEIGH LOCATIONTHE POSTING WILL CLOSE AT 11:59 P.M. THE NIGHT BEFORE THE END DATEThe Department of the Secretary of State (SOSNC) is looking for an Administrative Specialist I to perform work in cash intake part of the accounts receivable processes of the Department. This position is responsible for performing the cash intake function of the Department for both the front counter walk in clients and for mail in clients. This position is responsible for accurately and timely applying mail and front counter payments to the accounts receivable portion of the Department’s internal system.KNOWLEDGE/SKILLS/AND ABILITIES:Administrative & Technical Proficiency: Strong knowledge of modern office procedures, equipment, and software (e.g., Microsoft Office, cash/count machines, scanners); skilled in organizing documentation and using tools like 10-key machines.Financial & Accounting Expertise: Specialized knowledge in cash handling, accounts receivable, bookkeeping and basic accounting principles.Analytical & Judgement Skills: Capable of exercising discretion, interpreting policies/regulations and applying sound business judgement in deadline-driven environments.Communication & Interpersonal Abilities: Strong verbal and written communication skills; able to interact effectively with colleagues, management and the public; solid customer service orientation.Teamwork & Self-Management: Proven ability to work both independently and collaboratively, plan and review own work for accuracy and support a cohesive team environment across various organizational levels.PREFERENCES:Experience with managing cash and documentation within the government or higher education arena.Experience with functioning in a complex and fast paced customer service-based function with a significant number of compliance type requirements.Applications that include \"see attached\" or rely solely on resumes instead of completing the formal application's education and work experience sections will be considered incomplete and ineligible for consideration for the vacancy. Unless explicitly requested in the vacancy announcement (e.g., transcripts, proof of licensure or certification), all attachments are considered optional and will not be reviewed during the initial screening to assess the applicant's eligibility for the vacancy.Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with their application.Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if currently serving as a member of the NC National Guard in good standing. If you are a former member of the NC National Guard with a service tenure of at least 6 years and an honorable discharge, please attach either a DD256 or NGB 22.The North Carolina Department of the Secretary of State is committed to Equal Opportunity Employment and employs the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified candidates. The actual salary will be determined based on relevant competencies, knowledge, skills, and abilities, as well as considerations for internal equity and budgetary considerations pertinent to the advertised position.State Employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than their current position.The State of North Carolina offers health insurance, twelve paid holidays, one personal observance leave day, generous vacation and sick leave accrual, dental and vision coverage, and additional insurance options, along with retirement benefits. Detailed information about our benefits can be found at NC OSHR: Benefits .If you are having technical issues submitting your application, please call the NC Office of State Human Resources at 984-236-0800.For further information, please contact:Tameka M. Gentry, ASSISTANT HR DIRECTORNorth Carolina Secretary of StateHuman Resources | Old Revenue Building2 S. Salisbury Street | Raleigh, NC 27601Phone: [phone] | Fax: [phone]Email: [e-mail] Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.EEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:Tameka M GentryRecruiter Email:[e-mail]