Administrative Specialist 2 - Operations Division - Interpreting Unit

New Jersey Courts; Trenton (NJ); Hybrid; USD 54,000 - 89,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

The New Jersey Judiciary, Mercer Vicinage, is seeking a well-organized individual to serve under Operations Division management as lead in the Interpreting Unit. The role includes daily scheduling and calendar management for staff and freelance interpreters, ensuring compliance with the Language Access Plan and providing professional customer service.

Hybrid work with potential remote days. Qualifications include a bachelor’s degree, strong Microsoft Office skills, and experience with

Qualifications

• Bachelor's degree required.
• Experience with hiring processes preferred.
• Ability to provide professional customer service and coordinate interpreters.

Responsibilities

• Handle all aspects of hiring for court-certified interpreters, including coordination for Video Remote Interpreting requests.
• Confirm requests are properly entered into OSMOSIS system.
• Review court activities for compliance with the Language Access Plan.
• Verify interpreter invoices and process payment vouchers.
• Update Standard Operating Procedures as necessary.
• Acquire understanding of court matters to allocate resources efficiently.

Skills

Microsoft Office

Customer service

Scheduling

Video Remote Interpreting

Education

Bachelor's degree

Tools

OSMOSIS system

Microsoft Office

Job description

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY:

The salary range for this position is $54,434.49 to $89,181.84 for Schedule A, and $54,434.49 to $84,722.75 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B.

The Judiciary offers a strong opportunity for growth.

The New Jersey Judiciary, Mercer Vicinage, is seeking a well-organized individual to serve under the direction of Operations Division management. The selected candidate will serve as a lead member in the Interpreting Unit which will include daily scheduling and calendar management for staff and freelance interpreters.

REMOTE WORK

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

• Handle all aspects of the hiring process for court-certified interpreters, including coordination for Video Remote Interpreting requests


• Confirm requests are property entered into OSMOSIS system


• Review court activities for compliance with the Language Access Plan


• Provide timely professional knowledgeable customer service


• Foster teamwork and positive working relationships with the Judges, staff, court users, and agencies


• Verify agency interpreter invoices and process payment vouchers


• Review the telephonic interpretation invoices to ensure accuracy and reach out to the divisions if additional information is needed


• Acquire an understanding of all court matters to ensure allocation of efficient interpreting resources


• Update Standard Operating Procedures, as necessary


• Perform other related duties, as required


• Proficiency in Microsoft Office is required

Regular and predictable physical presence at the worksite is an essential function of this position.

Graduation from an accredited college or university with a bachelor's degree.

Substitution:

Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree.

Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date.

Education Note:

Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/)

Driver's License:

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.

Authorization to Work:

US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note:

Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law:

In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action

Employer Committed to Ensuring an Open Door to Justice

NeoGovapplicant supportat 1-877-204-4442 (toll free call)

Monday through Friday, 6:00 AM to 6:00 PM Mountain Time (MT)