Administrative Specialist

NC State Highway Patrol; Nashville (NC); On-site; USD 39,000 - 52,000; Full time

Job summary

NC State Highway Patrol seeks an Administrative Specialist I to join the Investigative Services Unit. The role manages Notice, Storage, and Theft Unit operations to ensure compliance with NCGS 20-77 and 44A, handling notices, liens, and vehicle records.

Salary range is $39,244 to $51,951. Typical schedule is Monday–Friday, 8:00am–5:00pm, with background and drug screening required.

Qualifications

• High school diploma or GED and two years of related administrative experience.
• Equivalent combination of education and experience.

Responsibilities

• Maintain reports on vehicles reported stolen or recovered and process related forms daily from garage owners and landowners.
• Monitor DCI system reports to ensure proper notifications to interested parties.
• Verify compliance with NC General Statutes 20-102, 103 and 104 and maintain records of stolen/recovered vehicles.
• Process unclaimed vehicle reports, mechanic/storage liens, tax warrants, and stolen/recovery reports in STARS.
• Enter data into the DMV State Title and Registration System (STARS) and ensure accuracy of notices to vehicle owners.

Education

High school diploma or GED diploma AND two years of related administrative experience

Tools

STARS

SADLS

NSS

OneDrive

MS Outlook

Adobe Acrobat Pro

MS Teams

Remote Deposit Capture

Job description

Agency NC State Highway Patrol Division NC State Highway Patrol Job Classification Title Administrative Specialist I (S) Position Number 60030934 Grade NC08

The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public.

The NC State Highway Patrol is seeking an enthusiastic team member to join our Investigative Services Unit as an Administrative Specialist. The Administrative Specialist manages all operations associated with the Notice, Storage, and Theft Unit to ensure compliance with NCGS 20-77 and 44A.

Recruitment Range: $39,244-$51,951 Salary Grade: NC08

Key Responsibilities

• Maintain reports on vehicles that are reported stolen and/or recovered in North Carolina and to process LT-262 (Notice of Intent to Sell a Vehicle to Satisfy a Storage and/or Mechanics ‘Lien) forms received in this unit daily from garage owners and landowners, who desire to exert their liens by selling unclaimed vehicles at public or private sales according to North Carolina General Statutes 20-77(d) and G.S. 44A.
• Monitors incoming reports of stolen vehicles and reports of recovered vehicles that are received daily through the DCI (Division of Crime Information Center) system to ensure vehicles are properly removed and proper notifications are generated to notify all parties with interest in said vehicles of their disposition.
• Responsible for ensuring that all mandates set forth by North Carolina General Statutes 20-102, 103 and 104, are complied with by verifying the report of a stolen vehicle. Statute further requires this position to compile and maintain a list of all vehicles, which have been reported stolen and/or recovered for future reporting and proper records maintenance.
• Manage the processing of unclaimed vehicle reports, mechanic/storage liens, tax warrants, stolen vehicle reports and recovery vehicle reports including data entry into the DMV State Title and Registration System (STARS).
• Maintain a high degree of accuracy and confirm all correspondence is properly executed to ensure NC Motor Vehicle Laws are followed and to ensure that the vehicle owners are properly notified of their vehicle’s location.
• Monitor and ensure these processes have been accurately entered into the DMV database in a timely manner to avoid costly court claim actions being filed against the state and minimize storage costs to taxpayers and insurance companies.
• Verify and enter this data into the DMV database within the statutory time requirements.
• Manages DWI seizure reports through DCI notification from law enforcement agencies throughout the state.
• Manages the DMV database automatically generates notices, which notify the non-defendant owner and lien holder that the vehicle has been seized and of their rights in recovering the vehicle.

Preferred Qualifications

• Experience with programs and applications used by members assigned to the Notice and Storage Section, e.g. STARS, SADLS, NSS, OneDrive, MS Outlook, Adobe Acrobat Pro, MS Teams, Remote Deposit Capture etc.
• Basic knowledge of State Highway Patrol operations and policies.

Position / Physical Requirements

Typical work schedule: Monday-Friday; 8:00am-5:00pm

Qualified recommended applicant(s) must undergo and successfully pass: Criminal Background Investigation Drug Screening Test

Minimum Education and Experience

High school diploma or General Educational Development (GED) diploma AND two years of related administrative experience; OR equivalent combination of education and experience.

Equal Employment Opportunity Statement

The NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

The Mission of the North Carolina State Highway Patrol is to protect our State with integrity, loyalty, and professionalism. The North Carolina State Highway Patrol will excel as a national leader in public service through innovative law enforcement, strategic preparedness, and community engagement.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.

NCSHP supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies.

Join a team that welcomes, values, respects and supports all members of our work community.

Degree / College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCSHP is committed to the full inclusion of all qualified individuals. As part of this commitment, NCSHP will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Employment Eligibility

It is the policy of the State of North Carolina and NCSHP that all employees provide proof of employment eligibility (immigration and naturalization) before or on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.