Administrative Specialist

Werner Enterprises; Dallas (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

Roadmaster Drivers School is seeking an Administrative Specialist to assist the School Manager and Placement Manager with student placement and broad administrative tasks. You will provide clerical support to staff and students and serve as a brand ambassador for Roadmaster.

The role involves coordinating recruitment events, maintaining student files, processing payments, and preparing reports for management. Strong communication, organization, and confidentiality are essential.

Qualifications

• Minimum high school diploma or equivalent.
• At least 3 years of verifiable office administrative experience.
• Strong organizational and customer service skills.
• Clear written and verbal communication via phone and email.
• Ability to handle confidential information.

Responsibilities

• Assist School Manager and Placement Manager with student placement and admin tasks.
• Schedule and host industry recruiters as approved.
• Support admissions with seminars and job fairs and qualify prospective students.
• Maintain student files and monitor applications.
• Prepare reports for management and process payments and invoices.
• Communicate professionally with vendors and staff.

Skills

Strong organizational skills

Customer service skills

Written and verbal communication

Confidential information handling

Education

High School diploma or equivalent

Tools

Google Docs

Google Sheets

Gmail

Job description

The Administrative Specialist is responsible for assisting the School Manager and Placement Manager with student placement and overall administrative functions at the school. This role provides first-class business and clerical support for all employees and students and will serve as a brand ambassador for Roadmaster.

Job Duties

• Function as a direct liaison between the student/graduate and the employer for the purpose of providing successful job placement assistance.
• Schedule and host industry recruiters as approved by the company.
• Support the admissions team and the School Manager with scheduling prospective student seminars and job fairs. Provide industry employer hiring qualifications and assist in qualifying prospective students.
• Assist students as needed with completing applications and monitor and track all submitted applications.
• Comply with all applicable placement policies and procedures.
• Explain proper interview techniques to ensure the student understands what companies are looking for and how to best express themselves.
• Prepare, maintain and finalize student files.
• Collect all required student file documents and maintain the accuracy of the student database.
• Prepare student status reports, student change forms, finance reports and attendance reports for management staff.
• Handle confidential student reports such as driving records, criminal records, and DOT results.
• Collect student payments for tuition, fees and other expense items. Prepare receipts and post all funds received to the appropriate system.
• Responsible for bank deposits, credit card batching, deposit reporting, invoices and reconciliations.
• Prepare student graduation packages on a weekly basis.
• Prepare new employee pre and post-hire personnel files in conjunction with the Human Resources Department.
• Be able to professionally and effectively communicate with various vendors, corporate office and call center on an ongoing basis.
• Handle and route phone calls as needed.
• Assist the School Manager, employees, and students with clerical support as needed.

Qualifications

• Minimum High School graduate or equivalent
• Minimum of 3 years verifiable office administrative experience preferably in clerical & office information systems
• Strong organizational skills and customer service skills
• Clear and effective written and verbal communications using phone and email
• Excellent attention to detail and desire to exceed expectations
• Good time management skills and ability to complete work in a timely, accurate, and thorough manner
• Team player who works well in a fast-paced environment
• Able to maintain confidential information and privacy considerations
• Must have computer skills and proficiency with Google Docs, Sheet and Gmail.

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.

The noise level in the work environment is usually moderate.

Physical Demands

Americans with Disability Specifications:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.

The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Roadmaster Drivers School is a Drug-Free Workplace. Successful completion of a company approved pre-employment drug screen is required of all candidates as part of the hiring process.

Roadmaster Drivers School provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.