Administrative Specialist

New York Life Insurance; Dallas (TX); Híbrido; USD 37.000 - 53.000; Jornada completa

Descripción de la vacante

New York Life Insurance is seeking an Administrative Specialist to support Group Benefit Solutions by maintaining the file room and assembling claim file prints across Group Disability, Life, Accident and Waiver entities. This role emphasizes accuracy and timely handling of documentation in a fast-paced benefits environment.

You'll collaborate with claim managers, route tasks in AdminSuite, and ensure secure handling of checks while supporting other Admin Team duties as needed.

Formación

• Experience with Microsoft Office tools, especially Outlook and Excel.
• Attention to detail and strong time management.
• Ability to work in a fast-paced environment and independently.

Responsabilidades

• Receive, review, and account for all incoming live checks to the office.
• Secure all live incoming checks.
• Create a task in AdminSuite and route to claim manager for notification of receipt.
• Follow up with claim managers to ensure timely processing of the checks.
• Process the check per instructions once received.
• Back-up to other departments within the Admin Team.
• Perform other duties as assigned by the manager.

Conocimientos

Microsoft Office

Attention to detail

Time management

Teamwork

Independent work

Physical stamina

Herramientas

Outlook

Excel

Descripción del empleo

Location Designation: Hybrid - 3 days per week

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

Role Overview:

The Administrative Specialist will focus their support on maintaining the file room and supporting the task of assembling claim file prints for Group Disability, Life, Accident and Waiver entities of NYL’s Group Benefit Solutions division.

What You’ll Do:

• Receive, review, and account for all incoming live checks to the office.
• Secure all live incoming checks.
• Create a task in AdminSuite and route to claim manager for notification of receipt of the check and asking where it should be sent or what should be done with the check.
• Follow up with the claim managers to ensure timely processing of the checks.
• Once instructions have been received via the task, you will process the check accordingly.
• Could be back-up to other departments within the Admin Team.
• Assigned other duties as necessary by the manager.

What You’ll Bring:

• Experience with Microsoft Office Tools, with a focus on Outlook and Excel.
• Attention to detail.
• Time management.
• Able to work in a fast-paced environment.
• Able to work independently as well as within a team setting.
• Able to lift a minimum of 35 lbs.
• Able to sit/stand for extended periods of time.
• Able to bend and also pull carts and boxes.

Pay Transparency

Salary range: $37,000-$52,500

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.