Administrative Specialist

COLLEGE CORNER; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Tuition Assistance Program ( 

ETAP

Job summary

College of Charleston is seeking an Administrative Specialist to support the Director, Physicians, Nurse Practitioners and Nurses in Student Health Services. The role involves scheduling, front office operations, and documenting in Medicat to ensure smooth patient flow for over a thousand monthly visits.

High school diploma required; college degree in business or accounting preferred. Clerical healthcare experience and strong computer skills with appointment systems are essential.

Qualifications

• Clerical experience in ambulatory healthcare settings required.
• Computer skills including appointment scheduling software, data entry and information systems.
• Experience with document storage systems is preferred.

Responsibilities

• Answer phones, schedule appointments and determine level of care.
• Assist students with check-in for appointments and online scheduling.
• Document in the medical record platform (Medicat).
• Direct other phone calls and take messages as needed.

Skills

Interpersonal skills

Data entry

Information systems

Medical terminology

Education

High School Diploma

College degree in business or accounting

Tools

Medicat

Appointment scheduling software

Job description

The Administrative Specialist performs routine administrative tasks in support of the Director, Physicians, Nurse Practitioners and Nurses. Schedules appointments and ensures the smooth function of the front office for Student Health Services that provides care to over one thousand patients per month.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check and credit check.

High School Diploma required. College degree in business or accounting preferred. Clerical experience in an ambulatory healthcare setting required. Computer skills required, specifically utilizing an appointment scheduling software system, data entry, information systems and document storage systems. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

Knowledge of medical terminology preferred. Excellent interpersonal skills.

Additional Comments Regarding Position

37.5 hours per week, 12 months per year

Office is fast paced and involves contact with sick students, medical personnel and the general public.

• Employee Tuition Assistance Program ( ETAP )

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Answers the phone and schedules appointments determining the level of care required. Assist students on how to check-in for their appointment and schedule appointments online. Advise students on alternate care facilities, when needed. Documents appropriately in medical record platform, Medicat. Directs other telephone calls following office procedures and takes messages as necessary.

Essential or Marginal

Percent of Time

Percent of Time 60

Activity

Documenting patient questions or concerns that are clinical in nature using the Pink-Sheet EHR platform.

Essential or Marginal

Essential or Marginal Marginal

Percent of Time

Percent of Time 10

Activity

Assists with checking patients in and out to ensure smooth and efficient patient flow.

Essential or Marginal

Percent of Time

Percent of Time 20

Activity

Assists students with medical referral needs. Processes referral requests form providers and enters appropriate information into EHR regarding student referral. Follows up for clinical notes and with providers as needed.

Essential or Marginal

Essential or Marginal Marginal

Percent of Time

Percent of Time 10

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Chronicle of Higher Education
  • CofC - Alumni Career Services
  • College of Charleston Website
  • Diverse: Issues in Higher Education
  • Glassdoor
  • Handshake
  • HigherEdJobs
  • Indeed.com
  • Internal Job Posting
  • jbcjobs (Joint Base Charleston Military & Family Readiness)
  • Job Fair
  • LinkedIn
  • Monster.com
  • Personal Referral
  • Post and Courier
  • Public Job Posting
  • SC Works (SC Department of Employment and Workforce)
  • Twitter
  • Word of mouth
  • Other
  • National Labor Exchange
  • CareerBuilder

Required Documents

• Resume

Optional Documents

• Cover Letter / Letter of Application
• Other Document
• Other Document 2
• Other Document 3
• Form DD 214