Administrative Services Supervisor - Confidential and Non Confidential

Philadelphia PA; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 45,000 - 75,000; Full time

Job summary

City of Philadelphia is seeking an administrative supervisor at the first supervisory level to manage a large clerical/technical staff and oversee a broad mix of office support services.

The role includes budget/accounting, personnel, purchasing, records maintenance, and collaboration with vendors and other city departments to improve efficiency. Work is performed under supervision.

Qualifications

• Education: completion of the twelfth school grade.
• General experience: Three years of experience in clerical work.
• Specific experience: Two years of clerical or administrative experience at the level of Pay Range 13 or EP9.
• Civil service status: Currently employed by the City of Philadelphia with permanent Civil Service status and a Performance Rating of Satisfactory or higher.

Responsibilities

• Supervise a large clerical/technical staff.
• Oversee budget, accounting, personnel, and purchasing.
• Maintain records and provide administrative support.

Education

High school diploma

Job description

This posting is for City employees only. This is a promotional opportunity. This list will be used to fill positions in the confidential and non-confidential roles.

This is administrative support work at the first supervisory level with responsibility for supervising a large clerical/technical staff. Employees typically work in a departmental division or a functional operations unit requiring a number of varied administrative office support services. Employees supervise a large specialized clerical / technical staff engaged in performing administrative support of a non-confidential nature that includes a variety of limited scope and complexity office management functions that are comprised of budget/accounting, personnel, purchasing, and records maintenance, and other clerical support services, as required. Supervisory positions in this class are distinguished from lower-level supervisory clerical classes by the wider scope and complexity of work, the extent of supervision received, and the level of staff supervised. Interacting with vendors, departmental and divisional administrators and officials in other City departments, reviewing operating procedures and performance and making recommendations to improve efficiency are significant to the work. Work is performed under the supervision of an administrative or technical superior.

CONTACT INFORMATION

The analyst responsible for reviewing applications and additional documentation for this job opportunity is

Cornell Q. Weaver
City of Philadelphia – Office of Human Resources
1401 JFK Blvd., Room 1530
Philadelphia, PA 19102-1675
Phone: [phone]
Fax: [phone]
Email: [e-mail]

For all other inquiries, please contact Customer Service at 215-686-0880 or email [e-mail]

ELIGIBLE LIST: CITY-WIDE PROMOTIONAL

Departmental and interdepartmental promotional eligible lists will be established as a result of this examination. An appointment in any department may be made from either one of the above-established promotional lists as deemed appropriate by the appointing authority.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

PREFERENCE FOR PHILADELPHIA RESIDENTS

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score.

To receive such preference, candidates must respond to the question regarding residence later in this form. The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration

EXAM INFORMATION

This computer-based examination will be scheduled for October 15, 2026. Please note that this examination date is subject to change.

Candidates will need access to a desktop computer or laptop with a webcam and internet access to take the examination. Candidates will need to be able to operate computerized software proficiently and independently.

If you do not have access to a desktop computer or laptop with a webcam and internet access, or cannot operate computerized software proficiently and independently, please contact Cornell Q. Weaver at [e-mail], and alternative arrangements will be made for you to take this examination.

An Eligible List will be established the week of November 2, 2026. Please note that this date may change.

TEST REVIEW

In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review.

ANTICIPATED ELIGIBILITY

Candidates who meet all eligibility requirements within six (6) months of the application deadline will be admitted to this examination. Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied.

REQUIREMENTS

1. CIVIL SERVICE STATUS: Presently employed by the City of Philadelphia with permanent Civil Service status and a Performance Rating of Satisfactory or higher.

2. EDUCATION: Education equivalent to completion of the twelfth school grade.

3. GENERAL EXPERIENCE: Three years of experience in clerical work.

4. SPECIFIC EXPERIENCE: Two years of clerical or administrative experience at the level of Pay Range 13 or EP9.

RELATED CLASSES

• Administrative Technician (EP 9)
• Financial Technician (EP10)
• Collection Customer Representative Supervisor (EP13)
• Revenue Collection Enforcement Supervisor (EP12)
• Hiring Services Assistant 2 (13)
• Payroll Examiner II (13)
• Stores Supervisor (13)
• Clerical Supervisor II (13)
• Departmental Payroll Supervisor II (14)
• Payment Processing Supervisor (14)
• Inventory Control Technician (15)
• Instructor (16)
• Contract Clerk (17)

NOTE: Successful completion of coursework from an accredited college or university may be substituted for the general experience on a year-for-year basis (30 credits equal one year).

PHYSICAL AND MEDICAL REQUIREMENTS: Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

TRANSCRIPT, LICENSES, REGISTRATIONS, AND CERTIFICATION REQUIREMENTS

Candidates MUST submit a copy of their license, registration, or certification. If you have ever submitted a paper transcript, license, registration or certification for any City of Philadelphia civil service examination, you must submit another document.

OPTION 1 – UPLOAD PAPERLESS DOCUMENT

You may upload documents into your account and attach a document with this application. Once the document is uploaded to your account, it may be attached to all future applications. Attaching your document will save you time and money if you apply for an examination in the future, and you will be assured that your transcript cannot be misplaced.

Your documents should be uploaded and attached to your application before it is submitted. They cannot be uploaded or added to your application electronically after your application has been submitted.

OPTION 2 – SUBMIT PAPER TRANSCRIPT

If you submit a paper copy of a transcript, license, registration or certification, the document will be used for this application only. You will have to submit documents again whenever you apply for an examination in the future. Paper documents will not be retained and will not be returned to applicants.

MAILING ADDRESS FOR PAPER TRANSCRIPT AND OTHER REQUIRED MATERIALS

Cornell Q. Weaver
Human Resources Professional, Hiring Services
City Of Philadelphia Office of Human Resources
1401 JFK Blvd.- Suite 1530
Philadelphia, PA 19102
Email: [e-mail]
Office: 215-686-2387
Fax: [phone]