Administrative Services Specialist

Reinsurance Group Of America; Seattle (WA); On-site; USD 48,760 - 65,790; Full time

Job summary

Reinsurance Group of America is seeking an Administrative Services Specialist in Seattle to review client data for loading into the RGA Re Administration system. You will analyze reports, resolve issues with clients, manage statement inventory, and generate accounting entries to reflect receipts for assigned client business.

The role requires a bachelor’s degree or equivalent, 0–2 years of experience, and basic skills in Word, Excel, Outlook, plus accounting.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 0–2 years experience.
• Progress toward FLMI, ALHC, or other relevant accreditation preferred.
• Basic Microsoft Word, Excel, Outlook skills and accounting knowledge.
• Able to adapt to change and communicate effectively.

Responsibilities

• Review data reports to identify trends and determine upload readiness.
• Resolve errors via data investigation and client contact.
• Manage statement inventory within Administrative Services guidelines.
• Resolve retro issues as needed.
• Generate accounting entries for premium and other receipts.
• Review data quality reports to ensure tolerance levels.
• Translate pre-conversion premium data for system requirements.
• Coordinate actions among clients and internal departments.
• Maintain regular and predictable attendance.
• Perform other duties and projects as assigned.

Skills

Word processing

Excel

Outlook

Accounting basics

Analytical thinking

Communication skills

Problem solving

Investigative skills

multitasking

Independent work

Team player

Education

Bachelor's degree or equivalent

Progress toward FLMI/ALHC or accreditation preferred

Tools

SQL

Job description

Overview

The Administrative Services Specialist reviews client data to determine its accuracy for loading to the RGA Re Administration system. This includes reviewing pre‑ and post‑processing reports, trend analysis, and problem resolution. The specialist acts as the primary client contact for administration issues and works with various areas in Operations to implement electronic format changes.

Responsibilities

• Review data reports to identify trends and provide analysis to determine if client data meets requirements for uploading to the RGA Re Administration system.
• Resolve errors through data investigation and client contact.
• Manage statement inventory within Administrative Services guidelines.
• Resolve retro issues as needed.
• Generate accounting entries for premium, allowances, and other accounts to accurately reflect receipts for assigned block of client business.
• Regularly review data quality reports such as Gross‑up, Suspense Policy Report, Discrepancy Report, and others to ensure assigned client companies are within accepted tolerances.
• Analyze pre‑conversion premium reporting data structure from the client and translate it to the RGA Re system data requirements.
• Coordinate action between clients, System Treaty Administration, Treaty Development, Administrative Services, and Electronic Conversion Department.
• Maintain regular and predictable attendance.
• Perform other duties and projects as assigned.

Education & Experience

• Bachelor’s degree or equivalent work experience.
• 0–2 years experience.
• Progress toward FLMI, ALHC, or other relevant professional accreditation preferred.

Skills and Abilities: Required

• Basic Microsoft Word skills
• Basic Microsoft Excel skills
• Basic Microsoft Outlook skills
• Basic knowledge of accounting
• Must be flexible and adaptive to change
• Intermediate oral and written communication skills
• Takes initiative and is accountable
• Ability to read and interpret treaty language, and to apply it appropriately
• Must possess investigative skills
• Ability to multi‑task
• Basic goal‑setting skills
• Intermediate analytical and problem‑solving skills
• Ability to share and impart knowledge
• Ability to balance detail with departmental goals/objectives
• Ability to work independently
• Ability to work well within a team environment and participate in department projects

Skills and Abilities: Preferred

• Intermediate Microsoft Excel skills
• Basic SQL skills
• Intermediate query skills
• Complex analytical and problem‑solving skills

Compensation

Salary range: $48,760 – $65,790 plus bonus.

Company Overview

Reinsurance Group of America, Incorporated (NYSE: RGA) is a leader in the global life reinsurance industry with approximately $2.9 trillion of life reinsurance in force and assets of $44.7 billion.

Additional Information

Job Reference: US09235. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.