Administrative Services Specialist

RGA Enterprise Services Company; Chesterfield (MO); Hybrid; USD 51,000 - 69,000; Full time

Job summary

RGA Enterprise Services Company is seeking a detail-oriented analyst to review data reports, identify trends, and ensure client data meets requirements for uploading to the RGA Re Administration System. You will resolve errors through data investigation and client contact, manage statement inventories, and generate accounting entries for premium and related accounts.

The role requires a BA/BS or equivalent, basic accounting knowledge, teamwork, and strong Excel skills.

Qualifications

• Bachelor's Degree or equivalent work experience required.
• Progress toward FLMI, ALHC or other relevant professional accreditation preferred.
• 0+ years of experience required.
• Ability to share and impart knowledge required.
• Basic Microsoft Outlook, Word and Excel skills required.
• Basic knowledge of accounting required.
• Ability to work well in a team environment and participate in department projects.
• Must be flexible and able to multi-task.
• Takes initiative and is accountable.
• Ability to balance detail with department goals/objectives.
• Intermediate oral and written communication skills.
• Ability to read and interpret treaty language and apply it appropriately.
• Must possess investigative skills and analytical/problem-solving abilities.
• Ability to work independently.
• Basic goal setting skills

Responsibilities

• Review data reports to identify trends and assess client data readiness for uploading to the RGA Re Administration System.
• Resolve errors via data investigation and client contact; manage statement inventory per Administrative Services guidelines.
• Generate accounting entries for premium, allowances and other accounts reflecting receipts for assigned client business.
• Review data quality reports (Gross-up, Suspense Policy, Discrepancy) to ensure client companies stay within tolerances.
• Analyze pre-conversion premium reporting data and translate to RGA Re system data requirements; coordinate between clients and internal teams.

Skills

Knowledge sharing

Team collaboration

Multi-tasking

Analytical mindset

Education

Bachelor's degree (BA/BS) or equivalent

Progress toward FLMI/ALHC preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A Brief Overview

RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies , we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

What you will do

• Review data reports to identify trends and provide analysis to determine if client data meets requirements for uploading to the RGA Re Administration System.
• Resolve errors through data investigation and client contact. Manage statement inventory within Administrative Services guidelines. Resolve Retro issues as needed.
• Generate accounting entries for premium, allowances, and other various accounts to accurately reflect receipts for assigned block of client business.
• Regularly review data quality reports such as, Gross-up, Suspense Policy Report, Discrepancy Report and others determined by management to ensure that assigned client companies are within accepted tolerances and that problems can be identified and resolved.
• Analyze pre-conversion premium reporting data structure from the client and translate to the RGA Re system data requirements. Coordinate action between clients, and System Treaty Administration, Treaty Development, Administrative Services, and Electronic Conversion Department.

Qualifications

• Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent work experience required
• Progress toward FLMI, ALHC or other relevant professional accreditation preferred
• 0+ Years required
• Ability to share and impart knowledge required
• Basic Microsoft Outlook skills, Microsoft Word skills, and Microsoft Excel skills required
• Basic knowledge of accounting required
• Ability to work well within a team environment and participate in department projects required
• Must be flexible and adaptive to change; Ability to multi-task required
• Takes initiative and is accountable required
• Ability to balance detail with departmental goals/objectives required
• Intermediate oral and written communication skills required
• Ability to read and interpret treaty language, and to apply it appropriately required
• Must possess Investigative skills. Intermediate analytical and problem solving skills required
• Ability to work independently required
• Basic goal setting skills required

What you can expect from RGA:

Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

Join the bright and creative minds of RGA, and experience vast, endless career potential.

We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.

Compensation Range:

$51,350.00 - $69,260.00 Annual

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.

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