Administrative Service Manager (ASM)

STI; Nashville (TN); Sur place; USD 60 000 - 95 000; Plein temps

Résumé du poste

STI in Nashville, TN seeks a Program Manager to lead the Mental Health First Aid program across rural public health regions. You will train staff and partners statewide, mentor instructors, and support grant reporting and budgeting while ensuring data quality.

You will develop communications and presentations, identify improvements, and collaborate with workgroups and community partners to advance mental health initiatives.

Qualifications

• Knowledge of mental health topics and promoting wellbeing.
• Advanced MS Word, Excel, and PowerPoint skills.
• MHFA Instructor certification preferred.
• Strong organizational skills with high attention to detail.
• Excellent written communication and grammar.
• REDCap experience preferred but not required.
• Ability to handle confidential information appropriately.
• Proven time management and multitasking abilities.
• Grant or contract management experience preferred.
• Ability to create clear data visualizations and reports.

Responsabilités

• Serve as the primary Program Manager for the Mental Health First Aid Program in rural public health regions and local departments.
• Conduct trainings as a certified MHFA Instructor for staff and partners statewide.
• Mentor and support TDH MHFA instructors in assigned regions.
• Develop grant-related progress and annual reports; provide grant and budget input.
• Maintain databases and spreadsheets; generate status reports as needed.
• Create professional communications and visualizations so content follows guidelines.
• Prepare mental health presentations for professional audiences.
• Identify areas for program and process improvements and develop solutions.
• Attend and lead MHFA instructor meetings with vendors and partners.
• Conduct community outreach to recruit/train target populations.
• Liaise with mental health workgroups and collaborations.
• Assist with ad hoc mental health initiatives as directed.

Connaissances

Mental health knowledge

MS Office Suite

MHFA Instructor certification

Organizational skills

Written communication

REDCap experience

Confidentiality

Time management

Grant management

Data visualization

Outils

MS Office Suite

REDCap

Description du poste

Duties/responsibilities for this position include, but are not limited to:

• Serve as the primary Program Manager for Mental Health First Aid Program in rural public health regions, Metro Health Departments, and community-based organizations in TN


• Conduct trainings as a certified Mental Health First Aid Instructor for Health Department staff and community partners, traveling statewide as needed


• Provide mentorship and support to TDH’s MHFA instructors in assigned regions


• Develop grant-related progress reports, annual reports, or workplans as appropriate and as requested by supervisor or team lead; provide grant and budget input and support as requested


• Assist with maintaining databases and spreadsheets, ensuring data quality. Create or generate status reports for team/supervisor as requested


• Create professional written communications and visualizations, such as infographics and one-pagers, ensuring content aligns with established guidelines and best practices


• Prepare and provide mental health-related oral presentations for professional audiences, ensuring content aligns with established best practices and frameworks


• Proactively identify areas for program and process improvement and develop innovative solutions for identified issues


• Attend and lead meetings for MHFA instructors, MHFA vendor, public health staff, and community partners


• Conduct outreach in the community to recruit and train target populations, such as first responders, educators, and other healthcare professionals


• Serve as liaison for mental health-related workgroups and collaborations


• Assist with ad hoc mental health initiatives and requests as directed by supervisor

Desired Knowledge, Skills, and Abilities:

• Knowledge of mental health topics and passion for promoting mental wellbeing required


• Advanced experience with MS Office Suite (Word, Excel, PowerPoint)


• Current Mental Health First Aid Instructor certification preferred


• Strong organizational skills and attention to detail


• Excellent written communication and business grammar skills required


• REDCap experience preferred but not required


• Ability to work effectively independently and as part of a team


• Conflict management


• Ability to handle important matters while maintaining confidentiality


• Proficiency with building, updating, and maintaining spreadsheets, presentation software, and working efficiently in multiple databases


• Utilize effective time management in conjunction with communication to create realistic expectations for others


• Grant or contract management experience preferre