Administrative Secretary, 4 hours/week, day shift - Breast Care Center

Beth Israel Lahey Health; Woburn (MA); Sur place; USD 28 000 - 36 000; Temps partiel

Résumé du poste

Winchester Hospital is seeking an Administrative Secretary for the Breast Care Center. The position involves scheduling patient appointments, processing billing, and performing clerical tasks to support the department and ensure a positive patient experience.

You will be the first impression of the office and help patients access the right care at the right time. The role requires a high school diploma or GED, with 1 year in a high-volume customer service setting; ECW/Outlook experience is

Qualifications

• High School Degree or GED is required.
• 1 year of experience in a high-volume customer service role.
• ECW and Outlook experience helpful but not required.
• Minimum of 3 years of secretarial experience preferred.

Responsabilités

• Schedule patient appointments and manage registrations.
• Process patient billing and collect co-pays.
• Handle phone interactions and appointment confirmations.
• Support the department with clerical tasks to ensure smooth patient flow.

Connaissances

Scheduling

Billing

Clerical skills

Customer service

Teamwork

Formation

High School Degree or GED

Outils

ECW

Outlook

Description du poste

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description

Winchester Hospital is a 5x Magnet designated, Top Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area.

Schedule

Saturday 7:30am - 11:30am at BCC Registration Main Desk

As an Administrative Secretary for our Breast Care Center, you will be responsible for scheduling patient appointments and processing billing of patient charges while supporting the department in various clerical functions. You will need to be an enthusiastic team player with great customer service skills, have the ability to multi-task in addition to ability to work well with others. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

Education

High School Degree or GED

Experience

A minimum of 1 year of experience in a high volume customer service related position. ECW and outlook experience helpful but not required. Minimum of 3 years secretarial experience preferred

Beth Israel Lahey Health (BILH) is an integrated health system dedicated to creating healthier communities — one person at a time — through seamless care and ground-breaking science, driven by excellence, innovation and equity. Founded in 2019, our system brings together academic medical centers and teaching hospitals, community and specialty hospitals, primary and specialty care, behavioral health and home care services, and more than 5,900 physicians and 36,000 employees to care for more than 1.7 million patients in communities across Eastern Massachusetts and Southern New Hampshire. Together, we are changing healthcare for the better.

Pay Range

$20.00 - $26.92

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.