Administrative Referral Coordinator

Valle del Sol, Inc.; Phoenix (AZ); On-site; USD 25,485 - 29,618; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical Insurance

Vision Insurance

Paid Life Insurance

Paid Disability Insurance

Paid time off

Employee assistance program

Referral program

Job summary

An integrated care provider in Phoenix, Arizona, is looking for an entry-level customer service representative. Responsibilities include answering calls, processing referrals, and managing administrative duties. Requirements include a high school diploma, good communication skills, and a valid driver's license. Salary ranges from $18.50 to $21.50 per hour depending on experience. Benefits include medical insurance, 401(k), and paid time off.

Qualifications

• 18 years or older.
• Good interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively.
• Must have or be able to obtain a valid Fingerprint Clearance Card.
• Must possess reliable transportation and valid driver's license.
• Must maintain current BLS certification.
• Covid 19 Vaccination or Qualified Exemption required.
• TB Screening Record and PPD/QuantiFERON/Chest x-ray upon hire.

Responsibilities

• Answer inbound calls and assist customers requiring appointments.
• Process medication prior authorizations and outbound referrals.
• Handle general clerical and administrative duties.
• Manage incoming e-fax from external customers.
• Scan documents into patients’ electronic health record.

Skills

Interpersonal skills

Communication skills

Organizational ability

Culturally sensitive services

Education

High school diploma/GED

Job description

Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement.

Job Description

Responsibilities include answering inbound calls and assists customers who may require an appointment, process medication prior authorizations, outbound referrals or have particular inquires/questions about services Valle del Sol offers. Other duties include general clerical and administrative duties and handling incoming e-fax from external customers received by phone, email, or fax and scanning applicable documents into patients’ electronic health record.

Job Qualifications

• 18 years or older
• Graduation and diploma/GED from high school
• Good interpersonal and communication skills
• Ability to manage multiple changing priorities in an effective and organized fashion
• Ability to provide culturally sensitive services
• Must have or be able to obtain a valid Fingerprint Clearance Card.
• Must possess reliable transportation, valid driver's license, and proof of auto insurance.
• Must maintain current BLS certification
• Covid 19 Vaccination or Qualified Exemption (Religious or Medical).
• TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire

Level I (entry to 1 year) $18.50/hour

Level II (1-3 years) $18.50-$20.00/hour

Level III (3+ years) $20.00-$21.50/hour

• 401(k)
• 401(k) matching
• Medical Insurance
• Vision Insurance
• Paid Life Insurance
• Paid Disability Insurance
• Paid time off
• Employee assistance program
• Referral program

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at [e-mail].