Administrative Program Support Specialist

Computercraft Corporation; Bethesda (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with matching

Paid leave 128 hours/year for first 3 

11 paid holidays

Positive work-life balance

Job summary

Computercraft Corporation in Bethesda, Maryland, is seeking an Administrative Program Support Specialist to back the USCD of the NIH/NLM. This onsite role involves coordinating data, travel, and acquisitions, while supporting office staff and contractors.

The position requires five years of administrative experience, strong organizational skills, and the ability to work within a multidisciplinary team. Eligible for public Trust clearance, offering a standard 40-hour week and comprehensive

Qualifications

• Five years of experience in general administrative support.
• Strong organization and attention to detail.
• Ability to maintain correspondence, documents, and files.
• Ability to provide word processing support, including drafting and finalizing documents and other materials.
• Ability to enter and extract data from Excel and other database environments.
• Experience working in multi-disciplinary teams.
• Experience collaborating and troubleshooting across a large and complex organization.
• Ability to obtain Public Trust clearance.

Responsibilities

• Collect, manage, and report data related to property management, acquisitions processing, IT requests, and other administrative tasks.
• Support USCD staff with official travel coordination, acquisition processing, timekeeping, and other administrative functions as assigned by Administrative Officers.
• Respond to NLM staff and contractors' requests in a timely manner, including acknowledging requests, providing status updates, and providing a receipt of completion.
• Collaborating with other NLM entities to deliver requests, follow up on status, and resolve issues.
• Maintaining tracking systems, ensuring they are up to date and accurate, and providing insights for process improvements.
• Supporting administrative officers by retrieving and compiling data from administrative systems, preparing forms, tables, and presentations.
• Other duties as assigned.

Skills

Organization

Attention to detail

Documentation management

Word processing

Excel data entry

Data reporting

Team collaboration

Public Trust clearance

Fed agency experience

Tools

Excel

Job description

Are you organized, skilled at multitasking, and a clear communicator? Computercraft is seeking an Administrative Program Support Specialist to support core functions for the User Services and Collection Division (USCD) of the National Library of Medicine (NLM), which is part of the National Institutes of Health (NIH) in Bethesda, Maryland. In this hands-on, service-oriented role you will support staff and programs in the USCD Office of the Director. Working as a member of a multidisciplinary team, you will assist in the coordination, tracking, and reporting of USCD staff and contractor equipment, acquisition receiving, and other administrative tracking. This is full-time work to be done onsite at NLM in Bethesda, Maryland.

Job Responsibilities

• Collect, manage, and report data related to property management, acquisitions processing, IT requests, and other administrative tasks handled by the USCD Office of the Director (OD)
• Support USCD staff with official travel coordination, acquisition processing, timekeeping, and other administrative functions as assigned by Administrative Officers
• Respond to NLM staff and contractors' requests in a timely manner, which includes acknowledging requests, providing status updates, and providing a receipt of completion
• Collaborating with other NLM entities to deliver requests, follow up on status, and resolve any issues, including bringing issues to NLM staff who can help
• Maintaining tracking systems, ensuring they are up to date and accurate. This includes providing insights and suggestions for improvement to processes and tracking systems
• Supporting administrative officers by retrieving and compiling data from administrative systems, preparing forms, tables, and presentations, and providing other administrative support as needed
• Other duties as assigned

Required Skills/Experience

• Five (5) years of experience in general administrative support functions, including processing calls and email
• Strong organization and attention to detail
• Ability to maintain correspondence, documents, and files
• Ability to provide word processing support, including drafting and finalizing documents and other materials, and other office duties
• Ability to enter and extract data from Excel and other database environments
• Experience working in multi-disciplinary teams
• Experience collaborating and troubleshooting across a large and complex organization
• Ability to obtain Public Trust clearance

Desired Skills/Experience

• Experience supporting a Federal agency

Compensation And Benefits

The anticipated salary range for this position is $45,000 - $65,000 annually. The starting salary within this range will be based on relevant experience, qualifications, and skills.

• health, dental, vision, and disability and life insurance
• a 401(k) plan with matching
• paid leave starting at 128 hours/year for the first 3 years of employment
• 11 paid holidays
• positive work-life balance with a standard 40-hour work week and the chance to work alongside a team of highly accomplished professionals

To learn about other Computercraft job opportunities, please visit the Careers section of our website: https://www.computercraft-usa.com/.

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