Administrative Program Coordinator III - Rapid Response Team

ccf; West Palm Beach (FL); Remote; USD 55,000 - 85,000; Full time

Job summary

Cleveland Clinic Health System in Florida is seeking an Administrative Program Coordinator III to support the Rapid Response Team. You will serve as liaison, handle scheduling, meetings, and travel arrangements, and help ensure timely communication with patients.

The role offers growth, exposure to leadership and project management, with a remote work arrangement and occasional on-site meetings. Typical hours are 8:00am–5:00pm, Monday to Friday.

Qualifications

• Bachelor's degree required or equivalent experience in business/healthcare administration.
• Four years of financial, business analysis or project management experience.
• Strong computer skills with proficiency in common software applications.
• Licenses may be required depending on department/institute need.

Responsibilities

• Serve as liaison and administrative resource for the Rapid Response team.
• Coordinate scheduling, meetings, travel arrangements and reporting.
• Attend meetings, record outcomes and manage key milestones.
• Communicate project status and requirements to drive results.
• Develop interdepartmental education programs and manage records.

Skills

Financial analysis

Project management

Communication

Multi-tasking

Organizational skills

Education

Bachelor's degree in Business Administration/Healthcare Administration/Finance/Communications or related field

Progressively responsible experience may offset degree requirement

Tools

Microsoft Office

EHR systems

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Administrative Program Coordinator III - Rapid Response Team

Location

West Palm Beach

Facility

Florida West Palm Beach

Department

Concierge Medicine Weston-Primary Care Institute

Job Code

000343

Shift

Days

Schedule

8:00am - 5:00pm

Job Summary

Join the Cleveland Clinic team down in sunny Florida, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Job Details

As an Administrative Program Coordinator III, you will serve as a key liaison and administrative resource, supporting the Director of the Rapid Response team in a virtual setting. In this role, you will be the point of contact for inquiries and sign-ups, as well as support the Director with coordinating patient meetings and administrative tasks such as reporting and travel arrangements. Your work will help ensure that we are closing the loop with patients with regards to questions, appointments and any other needs.

We are looking for a highly organized caregiver that can multitask, has critical thinking skills and can work with minimal supervision in a close team environment. This role offers substantial opportunities for professional growth, providing exposure to leadership, strategic decision-making and operational management.

A caregiver in this role works Monday-Friday from 8:00AM - 5:00PM, with flexibility on start/end times based upon business needs.

This is a remote position requiring some availability to be on-site for occasional meetings, training, etc.

A caregiver who excels in this role will:

• Function as liaison and as an administrative, technical or operational resource.
• Assist with scheduling, coordination, preparation and communication of meetings.
• Facilitate and attend meetings and record key outcomes.
• Identify key milestones and deadlines.
• Proactively communicate project status and requirements to achieve results.
• Research, analyze and organize information for presentations.
• Develop interdepartmental education programs.
• Lead records management activities and ensure standards are maintained.
• Assist department leadership with large or complex projects and initiate or lead moderately complex projects.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration, Finance, Communications or related field
• Additional progressively responsible experience may offset degree requirement
• Four years of financial, business analysis or project management experience
• Strong computer skills and experience with software applications
• May require license based on department/Institute need

Preferred qualifications for the ideal future caregiver include:

• Healthcare experience
• Knowledge of project management and communication practices
• Experience in a leadership or supervisory role
• Scheduling/registration experience

Physical Requirements:

• High degree dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.