Administrative Paid Associate General Manager (Remote + 4-day workweek) Substructure New York, NY US 10/29/2026

Playbill, Inc.; New York (NY); A distancia; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Playbill, Inc. is seeking an Associate General Manager to work across fractional general management and operations redesign for nonprofit theatre clients. The role focuses on contracts, budgets, process design, and tool implementation in a fully remote, four-day workweek environment.

The successful candidate will bring prior theatre general management experience, a passion for the arts, and a willingness to explore and adopt new technologies while sharing learnings with colleagues.

Formación

• Previous experience in theatrical general management or a related role.
• Strong curiosity and drive to improve processes.
• Interest in the future of American theatre.
• Comfort with technology and learning new tools.

Responsabilidades

• Oversee contracts, budgets, and CBAs.
• Lead process mapping and testing of new tools.
• Coordinate work across Fractional General Management and Operations Redesign services.
• Share learnings and train teams on new systems.

Conocimientos

Budgeting

Contracts

CBAs

Process mapping

Operations management

Remote collaboration

Herramientas

SharePoint

Zoom

Descripción del empleo

Associate General Manager (Remote + 4-day workweek)

Substructure is the layer underneath your favorite nonprofit theatre. We combine cutting-edge technology with a deep understanding of how theatre organizations work, so our clients can simplify and keep their focus on the art instead of on systems and processes. We do this through two services:

Fractional General Management: handling contracts, negotiations, CBAs, budgets and payroll. Current clients include Indiana Repertory Theatre (LORT C) and Geva Theatre (LORT B).

Operations Redesign + Simplification: Nobody went into theatre to spend their days pushing paper, scheduling Zooms, fighting SharePoint and chasing signatures. We evaluate and redesign theatres’ systems, so their people can spend less time in front of screens and more time creating art and engaging with audiences.
We’re hiring an Associate General Manager to work across both services, from contracts and budgets to process mapping and testing the tools we build. Our next AGM should bring previous experience in theatrical general management or a directly related role, an investment in the future of the American theatre, and an unrelenting curiosity and an urge to tweak and improve things. This is not a technical role, but you should be comfortable with technology and genuinely enjoy figuring out a new tool or system and sharing your learning with others.

Substructure is a startup, positioned for growth. We are 100% remote (occasional travel may be required), and this position will operate on a four-day workweek with a flexible schedule.