Administrative Operations Coordinator - CCC

Universal Technical Institute, Inc.; Orlando (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health, vision, and dental insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. is seeking an Administrative Operations Coordinator to provide comprehensive administrative support to the Campus President, faculty, and staff.

The role includes onboarding documentation, records management, event coordination, and active collaboration across departments. The position supports compliance and accreditation efforts, processes I-9s, and maintains organized records.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum of three years administrative experience.
• Experience in post-secondary education preferred.

Responsibilities

• Serve as the first point of contact for faculty, staff, students, and visitors, providing information and administrative support
• Coordinate and track new hire documentation, including I-9 compliance and credential verification
• Maintain organized records and filing systems for personnel, compliance, and accreditation documentation
• Assist with scheduling meetings, campus events, and coordinating leadership calendars
• Prepare and distribute reports, correspondence, and official documents
• Support accreditation and regulatory processes by gathering and submitting required documentation
• Coordinate with internal teams and state agencies to process periodic updates of application surveys and compliance documents
• Coordinate office supply inventory and manage orders
• Assist with special projects assigned by campus leadership
• Other duties as assigned

Skills

Task management

Communication

Active listening

Presentation skills

Multitasking

Productivity tools

Accountability

Customer focus

Time management

Relationship building

Problem-solving

Growth mindset

Education

High school diploma or GED

Associate degree in business or related field

Job description

Position Overview

Administrative Operations Coordinator

The Administrative Operations Coordinator provides comprehensive administrative support to the Campus President, faculty, and staff, ensuring efficient daily operations. This role performs general office functions, supports compliance and accreditation efforts, and coordinates onboarding documentation for new hires. This position also plays a key role in organizing campus events, maintaining records, and supporting communication across departments.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

What You'll Do

• Serve as the first point of contact for faculty, staff, students, and visitors, providing information and administrative support
• Coordinate and track new hire documentation, including I-9 compliance and credential verification
• Maintain organized records and filing systems for personnel, compliance, and accreditation documentation
• Assist with scheduling meetings, campus events, and coordinating leadership calendars
• Prepare and distribute reports, correspondence, and official documents
• Support accreditation and regulatory processes by gathering and submitting required documentation
• Coordinate with internal teams and state agencies to process periodic updates of application surveys and compliance documents
• Coordinate office supply inventory and manage orders
• Assist with special projects assigned by campus leadership
• Other duties as assigned

What You'll Bring

Education/Experience

• High school diploma or GED (required); Associate’s degree in business or related field (preferred)
• Minimum of three (3) years of administrative experience (required)
• Experience in post-secondary education (preferred)

Skills

• Apply knowledge and skills to complete tasks with minimal supervision
• Identify straightforward problems and recommend potential solutions
• Communicate clearly and effectively with peers and stakeholders
• Demonstrate active listening and empathy in interactions
• Participate in presentations or facilitate small group discussions
• Manage multiple tasks in a dynamic environment
• Use productivity software and collaboration tools with confidence
• Show initiative and accountability for assigned outcomes
• Perform routine tasks and seek guidance for new situations
• Builds strong customer relationships and delivers customer‑centric solutions
• Achieves results consistently, even in tough circumstances
• Develops and delivers multi-mode communications tailored to diverse audience needs
• Seeks new growth opportunities and challenges through formal and informal development channels

Standard Abilities

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on‑site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem‑solving and decision‑making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast‑paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long‑term relationships with stakeholders

Work Environment

• Work is performed indoors in a climate‑controlled environment when on site at an assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as On Campus or On Site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal‑protective equipment. Employees must also be able to adhere to site‑specific safety procedures.
• Local travel required (up to 5%)

About Us

Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high‑Demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.