Administrative Officer

U.S. Department of Veterans Affairs; Detroit (MI); On-site; USD 75,000 - 105,000; Full time

Job summary

U.S. Department of Veterans Affairs at John D. Dingell VA Medical Center seeks an Administrative Officer to provide technical and administrative supervision for a small staff within Nursing Services.

The role directs program administration, personnel management, business operations, and quality assurance; it requires coordination with ACOS/ACNS and adherence to federal regulations and VA policies.

Qualifications

• Time-in-grade eligibility for a GS-11 position and current/previous federal service timing requirements.
• Experience in directing personnel management, budgeting, contracting, and accreditation programs.
• Education substitutions allowed: master's or higher degree, or 3 years of progressively higher-level graduate study.
• Combination of education and experience accepted per standard OPM guidelines.

Responsibilities

• Directs administrative operations for the Nursing Services area at John D. Dingell VA Medical Center.
• Keeps leadership apprised of progress toward goals and risks; provides status reports.
• Serves as business manager coordinating with service chiefs to ensure compliant, efficient processes.
• Develops reports with findings and recommendations from management reviews.
• Oversees timekeeping, scheduling, procurement, and staffing actions.
• Ensures compliance with training requirements and personnel policies.

Skills

Personnel management

Administrative supervision

Budgeting & financial management

Quality assurance

Program administration

Education

Master's degree or higher in a related field

Tools

Cerner

VISTA

DSS

VSSC

SharePoint

Microsoft Office

Job description

Summary

Serves as the Administrative Officer (AO) within Nursing Services which has several service lines at John D. Dingell VA Medical Center. The position is supervisory and provides technical and administrative supervision of a small staff. Directs - performs - and oversees all administrative functions for the assigned service including but not limited to program administration - personnel management - business operations - quality assurance and a variety of related administrative matters.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 11/04/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 11 position you must have served 52 weeks at the GS 09. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: directing a personnel management program; providing budgeting and financial management; managing procurement and contracting; managing an accreditation program; providing for the overall administrative management of an organization.. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree - or 3 full years of progressively higher-level graduate education leading to such a degree - or an LL.M.in a related field that demonstrates the knowledge - skills - and abilities necessary to do the work of this position.. OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond successfully completed graduate level education (in excess of the first year or 24 semester hours) and specialized experience to meet total experience requirements.. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Duties Working closely with the Associate Chief of Staff (ACOS) and the Associate Chief Nursing Service (ACNS) of the assigned service to ensure successful administrative operations
• Keeps the ACOS and ACNS apprised of progress toward goals - provides recommendations regarding performance improvement - identifies areas of risk and provides status reports regarding the overall business operations of the service
• Serves as the business manager of the assigned service - working closely with administrative service chiefs throughout the medical center to ensure effective - efficient processes that meet regulatory requirements
• Discusses pertinent issues with operating personnel to determine the impact on new or revised guidance on current operations
• Provides advice and guidance on the interpretation and application of administrative directives and instructions
• Prepares comprehensive reports with findings and recommendations based on varied management and administrative considerations
• Directs administrative support services to ensure that inquiries - correspondence - timekeeping - ordering of supplies - and actions for the area of responsibility are addressed appropriately
• Contacts the originating office to recommend changes - etc
• before documents are forwarded to higher levels
• Articulates the reasons for changes to service chief and senior staff in order to facilitate timely and accurate revision
• Determines the need for and initiates/completes special studies and evaluations (including Reports of Survey) as needed to ensure the continued efficient functioning of the Service
• Must be familiar with Cerner applications - VISTA - DSS - VSSC - SharePoint and various Microsoft Office application software including Outlook - Word - Excel - PowerPoint and Access
• Prepare position descriptions (PDs) - functional statements and information related to various position postings for administrative review and submission to Position Management Committee - entering requests and changes in MSS and updating and submitting organizational charts for review and approval
• Exercises human resources responsibility by initiating requests for recruitment - interviewing and selecting employees - complying with EEO objectives
• planning and assigning work - and maintaining accurate and current position descriptions
• Ensures service compliance with all mandatory training requirements
• Identify the training and development needs of section personnel
• Maintains oversight of all fund control activity - travel budget requests - payroll (FTEE - overtime - unscheduled hours etc.) and contracting actions/reports
• Ensures accuracy of DSS mapping and workload collection
• Monitors and evaluates condition of facilities in assigned area of Responsibility
• Oversee the collection - analysis - and management of data relevant to the Nursing Service's operations - including timekeeping records - office productivity metrics - trends - and other pertinent nursing needs
• The incumbent is responsible for routinely assigning work assignments to subordinates based on priorities and skill set - assuring work assignments are completed in a timely manner
• The incumbent keeps managers informed of the status of on-going personnel actions
• The incumbent calls to the attention problems that require organization's human resources office intervention or correction
• Work Schedule: 7:00 AM - 3:30 PM Monday - Friday Telework: Not available Virtual: This is not a virtual position
• Position Description/PD#: Administrative Officer/PD94524-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized