Administrative Office Support Assistant - Central Office

State-of-Missour; Jefferson City (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Retirement plan

Deferred compensation

Health insurance

Life insurance

Disability insurance

Cafeteria plan

Paid holidays

Annual leave and sick leave

Uniforms provided

Training programs

Credit union access

Direct deposit

Wellness initiatives

529 College Savings

Job summary

Missouri Department of Corrections is seeking a Human Resource professional to serve as a centralized HR resource across FMLA and Workers’ Compensation programs. The role supports leave administration, documentation, and coordination of return-to-work processes.

Ideal candidates will have HR benefits experience and a commitment to integrity, respect, and teamwork. The position emphasizes tracking FMLA usage, responding to inquiries, and coordinating with the HR team to ensure accurate leave

Qualifications

• 1+ year as Administrative Support Assistant or 4+ years of office/clerical experience
• Training from vocational/business school can substitute for experience on a year-for-year basis

Responsibilities

• Track monthly FMLA usage for departmental employees
• Respond to FMLA inquiries
• Send reminders for missing paperwork
• Communicate denials and related information
• Manage 3-Day Sick Leave reports
• Review FMLA eligibility requests
• Process corrective leave adjustments for FMLA
• Assist with Temporary Modified Duty and Return-to-Work processes

Skills

FMLA knowledge

Benefits experience

Documentation

Attention to detail

Communication skills

Discretion

Computer skills

Education

High school diploma or GED

Office management training

Tools

SAM II HR

MS Office

Job description

A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors.

We offer great benefits!

• Missouri State Employee Retirement System
• Deferred compensation plan
• Health insurance (medical, vision, dental for employees and family)
• Paid life insurance
• Long-term disability insurance
• Cafeteria plan
• Paid holidays
• 10 hours annual leave per month
• 10 hours sick leave per month
• Uniforms provided when required
• Pre-service and in-service training
• Access to credit union
• Direct deposit of paycheck (required)
• Employee health, wellness and safety initiatives
• MOST 529 College Savings Program

We are looking for a Human Resource professional to join our team in the Department of Corrections/Division of Human Services. This position will serve as a centralized resource for employees and provide administrative support across multiple HR program areas, including the Family and Medical Leave Act (FMLA) and Workers’ Compensation temporary modified duty and return to work program. The successful candidate will assist with tracking, documentation, and coordination functions to support the effective administration of leave and return-to-work processes.

Ideal candidates will have prior experience in employee benefits, and be committed to the department’s core values of integrity, respect, and teamwork.

Duties include:

• Track monthly FMLA usage for departmental employees
• Respond to FMLA inquiries as they arise from the FMLA designated inbox
• Send reminders to employees that have requested FMLA and paperwork has not been returned
• Send relevant information to employees regarding denials
• Work 3-Day Sick Leave report
• Review requests for FMLA eligibility
• Process corrective leave adjustments related to FMLA leave usage
• Gather FMLA employee legal information upon request
• Assist the Human Resources Coordinator with basic tracking, documentation, and support activities related to Temporary Modified Duty and Return-to-Work processes, as needed.

Minimum Qualifications

One or more years of experience as an Administrative Support Assistant with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency OR

Four or more years of office or related clerical experience; and possession of a high school diploma or proof of high school equivalency.

(Training from an accredited vocational or business school in Office Management, Secretarial Science, or a closely related field may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours, or 480 clock hours, for one year.)

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)

Preferred Qualifications/Skills

• Knowledge of SAM II HR preferred
• Knowledge of State/Federal FMLA laws
• Ability to exercise judgement and discretion in processing employee requests.
• Ability to communicate effectively and attention to detail
• Ability to identify issues and independently resolve issues as necessary
• Critical thinking and decision-making skills
• Computer skills.

Contingent upon your position, you may also be eligible to receive:

• A $2.00 per hour shift differential if you are assigned to a shift that begins on or between 12:00pm (noon) and 5:00am and are employed at a 24/7 congregate care facility (i.e. institution, transition center, supervision center, or command center).
• A $0.75 per hour medium security or $1.50 maximum security differential if you work full-time at a qualifying facility.
• A $1.00 per hour restrictive housing differential if you are assigned a regular post within a restrict housing/segregation unit at any facility.

The Department of Corrections currently offers a guaranteed 1% pay increase for every two years of continuous service up to 20 years!

If you are transferring from another State of Missouri agency and are receiving state retention pay, please be advised that the Missouri Department of Corrections administers retention based upon your retention anniversary date. As a result, your retention pay upon transfer may differ from what you were receiving at your previous agency until you reach your applicable retention anniversary date.

The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction.

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