Administrative Medical Assistant - Remote in Eugene, OR

UnitedHealth Group; Eugene (OR); Hybrid; Confidential; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group’s OptumCare unit is seeking a dedicated Administrative Medical Assistant to support OMG providers in Eugene, OR. The role involves gathering medical information, ensuring quality patient care, and building rapport with patients in a cheerful, personable manner.

The position is fully onsite in Eugene for 3–6 months, followed by a transition to remote work. You will respond to calls, obtain histories, and manage EMR data while adhering to the provider’s instructions and the

Qualifications

• MA Certification must be obtained within 60 days of hire.
• 1+ year of Medical Assistant experience.
• CPR/BLS certification required or obtainable within 30 days of hire.
• Must live within commutable distance to Eugene, OR for onsite training.

Responsibilities

• Respond to calls and refer if necessary; call patients to schedule appointments.
• Obtain patient histories, medications, immunizations and other data in the EMR.
• Retrieve laboratory and radiology results and instruct patients regarding medications per provider's instructions.
• Understand and follow the approved prescription refill workflow; communicate with provider for refills.
• Understand and interpret current immunization schedule; perform other duties as assigned.

Skills

Medical terminology

Call center experience

EMR familiarity

Education

MA Certification (AAMA/NCCT/NHA/AMT)

High school diploma or equivalent

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Optum's Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California, to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

Role Description

Working to assist OMG providers in providing health care. The Administrative Medical Assistant serves the patient and the provider by gathering and maintaining the necessary medical information in a cheerful, friendly, personable manner; providing quality patient care and helping to establish rapport between the provider and the patient.

Role is fully onsite in Eugene, OR for the 3-6 months before transitioning to fully remote work location.

If you are able to work fully onsite in Eugene, OR for the 3-6 months before transitioning to fully remote work location, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Responds to incoming phone calls and desktop items and refers if necessary Calls patients as directed by the provider and/or as necessary to follow up and/or schedule appointments
• Obtains patient histories, medications, immunizations and other data in the Electronic Medical Record
• Retrieves laboratory and radiology test results and instructs patients regarding medications and treatment per provider's instructions
• Understands and follows the approved prescription refill workflow and documentation requirements Communicates directly with provider for any refills that need provider input, or that do not meet the workflow requirements
• Understands and interprets current immunization schedule
• Perform other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or equivalent
• MA Certification from the AAMA, NCCT, NHA, or AMT required, or the ability to obtain certification within 60 days of hire
• 1+ years of Medical Assistant experience
• Healthcare provider level CPR/BLS certification required, or the ability to obtain certification within 30 days of hire
• Lives within a commutable distance of Eugene, OR for 3-6 months of onsite training

Preferred Qualifications:

• Experience with electronic medical record systems
• Call center experience
• Knowledge of medical terminology used to administer patient care required

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.00 - $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase and 401k contribution

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.