Administrative Manager

SBH Health System; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

SBH Health System is seeking an Administrative Manager for the Medical-Surgical service line in New York. You will provide strategic, operational, and clinical leadership to drive patient care outcomes and regulatory compliance.

Responsibilities include staffing, budget oversight, quality improvement, accreditation readiness, and staff development to foster a culture of accountability and excellence in patient experience.

Responsibilities

• Provide leadership for Medical-Surgical nursing operations.
• Promote evidence-based nursing practice and clinical excellence.
• Ensure safe, high-quality patient care and regulatory compliance.
• Monitor quality metrics and develop action plans to improve outcomes.
• Lead initiatives focused on patient safety, infection prevention, fall reduction, pressure injury prevention, and medication safety.
• Direct daily operations of the Medical-Surgical departments.
• Manage staffing, scheduling, productivity, and resource utilization.
• Collaborate with nursing leaders to ensure safe staffing practices.
• Develop and implement strategic departmental goals aligned with organizational priorities.

Job description

Description

The Administrative Manager provides strategic, operational, and clinical leadership for the Medical-Surgical service line. This position is responsible for overseeing daily operations, quality and patient safety initiatives, regulatory compliance, financial stewardship, workforce development, and employee engagement while ensuring exceptional patient outcomes.

The Administrative Manager collaborates with interdisciplinary leaders to achieve organizational goals through evidence-based practice, innovation, and continuous performance improvement.

Qualifications

Key Responsibilities

Clinical Leadership

• Provide leadership for Medical-Surgical nursing operations.
• Promote evidence-based nursing practice and clinical excellence.
• Ensure safe, high-quality patient care and regulatory compliance.
• Monitor quality metrics and develop action plans to improve outcomes.
• Lead initiatives focused on patient safety, infection prevention, fall reduction, pressure injury prevention, and medication safety.

Operational Leadership

• Direct daily operations of the Medical-Surgical departments.
• Manage staffing, scheduling, productivity, and resource utilization.
• Collaborate with nursing leaders to ensure safe staffing practices.
• Develop and implement strategic departmental goals aligned with organizational priorities.

Quality & Regulatory Compliance

• Ensure compliance with CMS Conditions of Participation, Joint Commission standards, state and federal regulations.
• Lead readiness efforts for accreditation and regulatory surveys.
• Utilize data to improve quality outcomes and patient experience.

Financial Management

• Develop and manage departmental operating and capital budgets.
• Monitor labor productivity and expense management.
• Identify opportunities for cost savings while maintaining quality patient care.

Leadership & Professional Development

• Recruit, mentor, coach, and retain nursing leaders and staff.
• Foster a culture of accountability, collaboration, and professional growth.
• Support succession planning and leadership development.
• Promote specialty certification and continuing education.

Patient Experience

• Lead initiatives to improve patient satisfaction and engagement.
• Address service recovery opportunities and promote patient-centered care.