Administrative Legal Specialist

ARMStrong Insurance Services; Itasca (IL); Remote; USD 47,000 - 50,000; Full time

Job summary

A leading insurance service provider is seeking a fully remote Administrative Legal Specialist. This role involves maintaining client confidentiality, advising on legal strategies, and monitoring attorney activities. Ideal candidates will have Salesforce experience and strong customer service skills. Compensation ranges from $47,000 to $50,000 annually, with benefits including health coverage and a 401(k) plan.

Benefits

Health, dental, vision, life, and disability coverage

401(k) retirement plan with company matching

Generous paid time off policy

Qualifications

• Good computer skills; strong customer service experience.
• Ability to multi-task, take initiative, work proactively and be resourceful.
• Ability to work both independently and collaboratively.

Responsibilities

• Uphold strict client confidentiality protocols.
• Provide information to clients regarding the viability of pursuing litigation.
• Monitor attorneys assigned to files for progress.

Skills

Salesforce experience

Customer service

Computer skills

Multi-tasking

Job description

Overview

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in its own right, providing specialized expertise in debt management and financial services. SubroIQ is the P&C industry’s premier subrogation solutions provider. Using proprietary technology and unparalleled industry experience, we enable carriers to maximize their subrogation recoveries. SubroIQ offers a wide range of specialty services to help claims organizations improve their subrogation processes. We provide expertise in Uninsured Motorist (UM) Collections, Referral & Overflow Collections, Applicant & Respondent Arbitration, and Closed File Reviews. SubroIQ is seeking a fully remote Administrative Legal Specialist as we continue to grow our team.

Responsibilities

• Uphold strict client confidentiality protocols
• Provide information to clients regarding the viability of pursuing litigation
• Retain counsel upon the client’s request
• Advise the clients regarding the attorney's legal strategy
• Monitor attorneys assigned to files to ensure that they are aggressively pursuing the damages and report to the client accordingly
• Ensure the timely remittance of funds collected by the attorneys
• Responsible for demand preparation to include balance verification, obtaining supports from client files and forwarding demands to law firms

Qualifications and Requirements

• Salesforce experience preferred
• Demonstrate an understanding of the urgency required to maximize recoveries
• Good computer skills; strong customer service experience
• Ability to multi-task, take initiative, work proactively and be resourceful
• Ability to work both independently and collaboratively with a diverse set of personalities and a strong client focus; self-starter with a desire to grow/learn

Compensation and Benefits

• $47,000 - $50,000 per year (DOE)
• Fully remote; no commutes or expenses related to driving into an office.
• Benefits package with health, dental, vision, life and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays

We look forward to you joining our team!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.