ADMINISTRATIVE HEARING OFFICER I - 76002755

State of Florida; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

The State of Florida is seeking an ADMINISTRATIVE HEARING OFFICER I to conduct administrative review hearings and determine the reinstatement of driver licenses. Candidates should possess strong analytical skills, professionalism, and the ability to handle sensitive information. Join the Florida Department of Highway Safety and Motor Vehicles and contribute to making Florida’s roadways safer.

Benefits

Annual and Sick Leave Package

Nine Paid Holidays

State Health and Life Insurance

Educational Benefits

Contributory Retirement Plan

Qualifications

• Must value professionalism and customer service.
• Possess strong communication and active listening skills.
• Ability to analyze and comprehend various legal and non-legal information.

Responsibilities

• Conduct administrative review hearings under oath.
• Manage complex caseloads and prepare case files.
• Analyze information to make sound decisions.

Skills

Professionalism

Customer Service

Communication

Attention to Detail

Analytical Skills

Integrity

Education

High School Diploma or GED equivalent

Tools

Microsoft Office

Job description

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ADMINISTRATIVE HEARING OFFICER I - 76002755

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:852956

Agency: Highway Safety and Motor Vehicle

Working Title: ADMINISTRATIVE HEARING OFFICER I - 76002755

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Tom Moffett, [phone]

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities
The Bureau of Administrative Reviews (BAR) is dedicated to improving the safety of Florida’s roadways, while at the same time providing excellent customer service and a fair and impartial due process for drivers whose driver license or driving privilege is suspended, revoked, canceled or disqualified. As an Administrative Hearing Officer I, you will conduct administrative review hearings under oath to make determinations for possible reinstatement of driver licenses in accordance with Florida Statutes and FLHSMV policies and procedures. This level of hearing officer traditionally handles the more basic types of administrative hearings, to include review waiver hearings, expedited reviews, and restricted license (hardship) hearings of lesser complexity. On occasion, additional types of hearings may be conducted. As an Administrative Hearing Officer I, duties and responsibilities will also include, but not be limited to managing a complex caseload that is subject to strict deadlines, preparing and maintaining case files, researching case backgrounds, reviewing and evaluating testimony and evidence, analyzing information from various sources to make sound decisions, writing and issuing final orders and documenting decisions and outcomes of hearings.

Knowledge, Skills, and Abilities

• Value professionalism and customer service – able to conduct hearings in a professional and impartial manner; maintain high professional standards and remain calm and courteous when dealing with customers.
• Possess strong communication and active listening skills – able to express ideas and facts clearly and be able to convey complex or detailed information to customers with varying levels of understanding of the administrative hearing process.
• Value attention to detail, organization and prioritization – be thorough in accomplishing tasks and be able to plan and organize time and resources effectively to meet deadlines and statutory requirements.
• The ability to analyze and comprehend a variety of legal and non-legal information to aid in making sound, well-informed and objective decisions. This includes review of driver history records, investigation reports, FLHSMV policies and procedures, administrative rules, and Florida Statutes.
• Possess discretion and integrity – able to handle sensitive information and maintain confidentiality.
• The ability to proficiently operate various technology applications, such as Microsoft Office, and possess the ability to learn new software.

Preferred Qualifications
Preference will also be given to applicants who have experience:

• Experience analyzing and interpreting information from different sources to make decisions and draw conclusions on various subject matter. Additional preference will be given to those with experience analyzing and interpreting Florida Statutes.
• Experience preparing written correspondence and reports.
• Experience creating and maintaining case files/a document filing system.
• Experience in customer service dealing with customer questions or complaints.
• Experience working in a legal office setting.

Job Related Requirements

• High School Diploma or GED equivalent.
• Must have a valid driver’s license.
• Ability to operate a state vehicle.
• Occasional travel to include overnight travel may be required.
• The position you are applying for is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all applicants’ criminal and juvenile delinquency records, even those that have been sealed or expunged.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

JACKSONVILLE, FL, US, 32202 JACKSONVILLE, FL, US, 32204 JACKSONVILLE, FL, US, 32205 JACKSONVILLE, FL, US, 32206 JACKSONVILLE, FL, US, 32207 JACKSONVILLE, FL, US, 32208 JACKSONVILLE, FL, US, 32209 JACKSONVILLE, FL, US, 32210 JACKSONVILLE, FL, US, 32211 JACKSONVILLE, FL, US, 32212 JACKSONVILLE, FL, US, 32216 JACKSONVILLE, FL, US, 32218 JACKSONVILLE, FL, US, 32219 JACKSONVILLE, FL, US, 32221 JACKSONVILLE, FL, US, 32222 JACKSONVILLE, FL, US, 32224 JACKSONVILLE, FL, US, 32225 JACKSONVILLE, FL, US, 32226 JACKSONVILLE, FL, US, 32231 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32246 JACKSONVILLE, FL, US, 32250 JACKSONVILLE, FL, US, 32254 JACKSONVILLE, FL, US, 32256 JACKSONVILLE, FL, US, 32259 JACKSONVILLE, FL, US, 33207

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time