Administrative Faculty Trainee

Central Connecticut State University; New Britain (CT); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid personal leave

Holiday leave

Medical, dental, and prescriptionPlans

Tuition waiver

Job summary

Central Connecticut State University invites applications for a full-time Administrative Faculty Trainee in the Department of Information Technology. The role focuses on Cisco Networking, Server Administration and Microsoft Cloud Administration, with comprehensive training provided to advance toward an Administrator II position.

The incumbent will deliver user support to faculty, staff, and students, troubleshoot IT issues, and contribute to data management and service delivery.

Qualifications

• Bachelor's degree from an accredited institution.
• Knowledge of Windows Server, Cisco IOS, and IPv4 networking.
• Experience using ticketing systems (Ivanti, ServiceNow).

Responsibilities

• Provide technical support to faculty, staff, and students.
• Troubleshoot hardware and software issues and resolve IT problems.
• Assist higher grade staff with planning, coordination, and execution of IT services.
• Collect, analyze, and maintain data and records as needed.

Skills

Windows Server

Cisco IOS

IPv4 networking

PowerShell

Python

DNS

DHCP

T-SQL

Troubleshooting

Customer service

Education

Bachelor's degree

Tools

Ivanti

ServiceNow

Job description

Administrative Faculty Trainee

Application Deadline: October 26, 2026

Full-Time Regular

201543

Administrator I

Department ofInformation Technology

Central Connecticut State University invites applications for afull-time Administrative Faculty Trainee within the Department ofInformation Technology. This is an exciting opportunity forindividuals pursuing a career in Information Technology looking toexcel in the following areas: Cisco Networking, ServerAdministration and/or Microsoft Cloud Administration.

Central Connecticut State University is the first publicly fundeduniversity in the state and recently celebrated 175 years ofacademic excellence and innovation. For more information aboutCentral Connecticut State University, please visit CCSU.

About the Information Technology Department

The Information Technology Division partners with faculty, staff,and students in achieving Central’s academic goals. In order to dothis, the division needs a deep understanding of current and futureinstructional and business needs to provide effective technologicalsolutions. Because these needs are constantly evolving withdevelopments in the areas of both pedagogy and technology, theDivision of IT must provide a proactive and flexible response tomeet these needs as they develop.

For more information regarding Central’s IT initiatives, pleasevisit CCSUIT.

Position Profile

This is an entry-level/trainee position for highly motivatedindividuals who are eager to learn and grow. Comprehensive trainingwill be provided, and candidates will have the opportunity todevelop the knowledge and skills needed for successfully transitionto an Administrator II role. The successful candidate will learn toprovide technical support and assistance to faculty, staff, andstudents. This will include troubleshooting hardware and softwareissues, resolving technical problems and helping clients with theirIT-related questions. The successful incumbents may collect,analyze and maintain data, databases and other recordkeeping.

They will also provide assistance to employees of higher grade inthe completion of routine tasks such as planning, coordinating,preparing and executing services, programs and events.

Incumbents may be required to work on campus, includingevenings and weekends, as necessary.

Applicant Evaluative Criteria

Applicant profiles will be evaluated for appointment based on the following:

Minimum Qualifications

Education:

All Applicants must possess a Bachelor’s degree from an accreditedinstitution.

Preferred Qualifications

• Knowledge of Windows Server, Cisco IOS, and IPv4networking.
• Familiarity with PowerShell, Python, DHCP, DNS, and T-SQL.
• Basic troubleshooting and problem-solving skills.
• Experience using ticketing systems (e.g., Ivanti,ServiceNow).
• Strong communication and customer service skills.
• Bachelor’s degree in computer science, Information Technology,Management Information Systems, Mathematics, Physics, or a closelyrelated field.

Inquiries may be sent to Tony DeLuca, Search Committee Chair, at(860) 832-2202 or [e-mail].

Compensation and Employee Benefits

The Administrative Faculty Trainee is compensated at the Administrator I salary level in accordance with the State University Organization of Administrative Faculty (SUOAF) Collective Bargaining Union Agreement. For more information, pleasevisit SUOAF.

The State of Connecticut and Central Connecticut State Universityare proud to offer its employees competitive wages and a wide rangeof fringe benefits including voluntary and supplementalbenefits.

Fringe benefits include:

• paid personal, holiday, vacation and sickleave accruals
• medical, dental, and prescription plans
• group lifeinsurance
• retirement
• retiree health care
• tuition waiver foret ... (continued) ...

For more detailed information, please visit CCSU Human Resources.

As an affirmative action employer, Central Connecticut StateUniversity actively seeks and encourages applications from women,minorities, persons withprotected veteran status. The University provides reasonableaccommodations to qualified individuals with disabilities uponrequest.