Job Description:
Administrative Director Emergency Services
Houston, TX
Full-Time | Regular
Department: Emergency Services
This is an outstanding opportunity for a dynamic healthcare leader to oversee multiple emergency departments within a top-performing, trauma-designated hospital system known for excellence in patient care, innovation, and clinical outcomes.
Position Overview
The Administrative Director of Emergency Services ensures superior, patient-centered care through leadership excellence, operational oversight, and clinical quality across multiple Emergency Department sites. This role fosters a culture of accountability, collaboration, and excellence, while guiding the development and execution of departmental strategies aligned with organizational and market objectives.
The ideal candidate is a transformational leader with proven expertise in emergency services management, capable of optimizing care delivery, staff performance, and operational outcomes in a complex, high-volume healthcare setting.
Facility Highlights
- 423-bed facility
- Level II Trauma Center
- ANCC Magnet recognized
- Level III NICU
- Accredited Chest Pain Center
- Advanced Comprehensive Stroke Center
Emergency Department Summary
- 52 beds in the main Emergency Department + 2 Free-Standing Emergency Departments (FSEDs)
- Level II Trauma Over 2,500 trauma patients on registry in 2024
- 15% of trauma cases involve penetrating trauma
- 80,000+ annual visits across all three ED locations
Reporting Structure
- Administrative Director reports directly to the COO
- ER Director reports to the Administrative Director
- Three (3) Nurse Managers report into the ER Director
- Staff includes ~150 FTEs
- Trauma services do not report into the ED
Key Responsibilities
Quality & Clinical Excellence
- Drive evidence-based practices that improve patient safety and quality outcomes.
- Standardize clinical operations and reduce variation across multiple ED sites.
- Ensure full compliance with regulatory, accreditation, and legal standards.
- Oversee patient throughput initiatives, capacity planning, and discharge optimization.
Service & Patient Experience
- Lead initiatives to deliver an exceptional patient experience across all ED sites.
- Develop data-driven strategies to elevate patient satisfaction and service excellence.
- Collaborate with patient experience leaders to ensure consistent, compassionate care.
People & Leadership
- Foster a high-performance culture rooted in accountability, engagement, and teamwork.
- Mentor and develop emerging nurse leaders and clinical staff.
- Support ongoing education and professional development initiatives.
- Attract, retain, and motivate exceptional talent in emergency nursing and leadership.
Growth & Strategy
- Partner with executive leadership and physician teams to expand emergency services.
- Identify new service line opportunities and innovative care delivery models.
- Monitor trends in healthcare, technology, and legislation to maintain competitive positioning.
Finance & Operations
- Participate in annual budgeting and ensure adherence to financial targets.
- Manage labor efficiency, cost control, and resource utilization across departments.
- Monitor and analyze performance metrics; implement actions to improve results.
Qualifications
- 3+ years of recent Acute Care ED Director or Manager experience required (multi-site or large ED preferred).
- Bachelors Degree required; Masters Degree preferred.
- Demonstrated success leading high-volume emergency services.
- Strong leadership, communication, and business acumen skills.
- Proven ability to implement evidence-based practice and drive strategic outcomes.
Schedule
- Full-Time | Days | No weekends required
Compensation & Incentives
- Salary Range (Based on experience):
- Minimum: $116,251
- Midpoint: $145,308
- Maximum: $174,366
- Annual Performance Bonus: Up to 17.5% (Director-level performance-based)
- Sign-On Bonus: Case by case
- Relocation Assistance: Case by case
- Comprehensive Benefits Package including:
- Medical, Dental, Vision, 401(k), and Paid Time Off
- Tuition Reimbursement
- Employee Stock Purchase Program
- Life and Disability Coverage
Why Join This Team
- Lead emergency services at a Magnet-recognized, award-winning healthcare facility.
- Collaborate with an outstanding executive leadership team focused on innovation and excellence.
- Influence the future of emergency medicine within one of Houstons premier health systems.
- Enjoy professional development opportunities and robust organizational support.