Administrative Director Emergency Services

HCA Healthcare, Inc.; Aurora (CO); On-site; USD 136,000 - 204,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) Plan with match

Education assistance

Paid time off

Employee stock purchase plan

Job summary

HCA HealthONE Aurora seeks an Administrative Director, Emergency Services to supervise performance across multiple sites and lead strategic initiatives in patient flow, safety, and quality. The role requires building a culture of accountability and collaboration while aligning with facility and market objectives.

You will oversee nursing practice, capacity planning, and throughput, while guiding policy development and adherence to regulatory standards.

Qualifications

• Bachelor's degree in nursing preferred.
• Master's degree preferred.
• 3+ years applicable experience required.
• 5+ years applicable experience preferred.

Responsibilities

• Quality: identify and implement evidence-based practices to advance patient safety and quality outcomes.
• Quality: manage variation in clinical practice to improve efficiency and cost.
• Quality: stay abreast of benchmarks, accreditations, and regulatory standards.
• Finance: participate in budget processes, monitor expenses, and drive cost savings.
• People: develop and coach staff to improve performance and engagement.
• Growth: collaborate to enhance services and drive growth.

Education

Bachelor's degree in nursing

Master's Degree

Job description

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Administrative Director Emergency Services

Directors and Managers Job ID: 5032234

This position is incentive eligible.

Salary Estimate: $136177.60 - $204256.00 / year

Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Introduction

Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for an Administrative Director Emergency Services for our HCA HealthONE Aurora team where excellence creates excellence.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Summary and Qualifications

The Administrative Director , Emergency Services ensures high quality, patient-centered care through oversight of the performance and results of multiple sites and/or multiple functional areas. The Administrative Director fosters a culture of accountability and collaboration and directs the development and implementation of strategies, policies, and procedures in support of facility and/or market objectives .

Major Responsibilities:

Quality

• Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Ensures adherence to standards of care.

• Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care.

• Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve.

• Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.

• Leads the development and implementation of patient throughput strategies, including capacity planning, volume forecasting, patient flow coordination, and admission/discharge planning.

• Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.

Service

• Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.

• Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Develops and implements strategies to elevate the patient experience.

• Provides leadership to execute a strategic roadmap designed to enhance patient experience and achieve optimal outcomes.

• Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.

People

• Fosters a culture that inspires commitment to the vision/mission/values of the organization. Ensures employees are recognized, valued, and supported. Develops and implements strategies to elevate employee engagement.

• Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.

• Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.

Growth

• Collaborates with administrative team and physicians to enhance existing services or develop new service offerings.

• I dentifies opportunities for expansion or development of new services and product lines to promote growth. Identifies stakeholder engagement strategies, technological advances, and other opportunities to drive differentiation and increase volume.

• Stays abreast of external factors and opportunities impacting healthcare, including political and legislative changes, reimbursement trends, and advances in healthcare delivery. Understands the competitive landscape and ensures service line is positioned strategically to respond to changing healthcare dynamics and market environments.

• Represents the organization positively within the community; participates in company-supported community/patient events and in-services.

Finance

• Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitors department budget performance; identifies trends and evaluates variances in relation to established budget. Develops and implements actions to address performance gaps.

• Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization . Maintains staffing to ensure appropriate patient care.

• Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.

Other

• Performs other duties as assigned.

• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Education & Experience:

• Bachelor's degree in nursing Preferred

• Master's Degree Preferred

• 3+ years applicable experience Required

• 5+ years applicable experience Preferred

HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals in Aurora, offering more than 60 medical specialties, including a Level II Trauma Center with Primary Stroke Certification and Chest Pain Center accreditation and a full-service mental health campus. HCA HealthONE Aurora is a 435-bed facility and the first hospital in the Denver metro area to receive a three-time Magnet designation for nursing excellence by the American Nurses Credentialing Center. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver‑metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in‑kind donations last year alone, along with more than $400M in federal, state and local taxes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

HCA Healthcare is a dedicated Equal Opportunity Employer

Equal employment opportunities (EEO) are provided to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected category in accordance to applicable federal, state, or local laws. The policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves or absence, compensation and training.