Administrative & Customer Support Specialist

Coverall North America, Inc.; Town of Brookfield (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid holidays, vacation, personal time off

Tuition assistance program

Referral bonus

Comprehensive benefits including medical and dental

Job summary

A regional support center is looking for an Office Services Assistant in the Town of Brookfield, Wisconsin. This role provides essential administrative support to regional operations, facilitating excellent customer service. Responsibilities include managing incoming calls, data entry, and assisting with billing. Ideal candidates will have at least 1 year of administrative experience, strong communication skills, and proficiency in MS Office. The position offers opportunities for advancement and a comprehensive benefits package.

Qualifications

• Minimum of 1-year experience in administrative support and customer service.
• Detail-oriented with strong communication skills.
• Energetic, friendly, and outgoing personality.

Responsibilities

• Serve as communications hub handling all incoming calls.
• Perform receptionist duties including answering telephones.
• Assist General Manager with correspondence and appointment setting.
• Manage ticket resolution and follow-up with customers.

Skills

Oral communication skills

Written communication skills

Data entry skills

Team player

Proficient with MS OFFICE

Education

High school or equivalent

Job description

A regional support center is looking for an Office Services Assistant in the Town of Brookfield, Wisconsin. This role provides essential administrative support to regional operations, facilitating excellent customer service. Responsibilities include managing incoming calls, data entry, and assisting with billing. Ideal candidates will have at least 1 year of administrative experience, strong communication skills, and proficiency in MS Office. The position offers opportunities for advancement and a comprehensive benefits package.