Administrative Coordinator - Bone Marrow Transplant - Mount Sinai Hospital - Full Time Days

Mount Sinai Medical Center; New York (NY); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated BMT Administrative Coordinator to streamline the coordination of bone marrow and stem cell transplantation processes. This role involves working closely with patients, families, and various departments to ensure smooth scheduling and insurance authorization for procedures. The ideal candidate will possess strong organizational skills and experience in patient interaction, making a significant impact on patient care. Join a collaborative team that values your contributions in a dynamic healthcare environment focused on innovative therapies and patient support.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Experience with insurance authorization and Epic EHR preferred.

Responsibilities

• Coordinate all steps of bone marrow and stem cell therapy collections.
• Interact with patients and families to schedule procedures.
• Maintain insurance documentation and assist with authorizations.

Skills

Insurance Authorization

Patient Interaction

Coordination Skills

Problem Solving

Education

Bachelor’s Degree

Equivalent Experience

Tools

Epic EHR

Job description

Description

The BMT Administrative Coordinator is responsible for coordinating workup testing and insurance authorization, as well as scheduling of bone marrow harvests, stem cell collections, and infusions for the Bone Marrow/Stem Cell Transplantation, Cellular Therapy, and Multiple Myeloma programs. The Administrative Coordinator works with a team of colleagues to perform these tasks.

Responsibilities

• Responsible for coordinating all steps of bone marrow/peripheral blood stem cell (PBSC), CAR T-cell therapy, and gene therapy collection workups.
• Interacts with patients and family members to coordinate scheduling.
• Contacts insurance companies to initiate harvest and transplant cases.
• Reports workup scheduling and insurance authorization status to the clinical team.
• Collaborates with various departments for a patient-friendly schedule and experience.
• Ensures that appropriate orders have been entered in the EHR.
• Maintains and completes all insurance assessment forms and agreements. Ensures forms are accurate for claims processing.
• Assists with Standard Operating Procedure revisions for workflows related to the BMT Administrative Coordinator team.
• Verifies patients’ insurance benefits and obtains authorizations for procedures.
• Informs patients of any potential patient out-of-pocket liability. May facilitate resources to bridge the gap between insurance coverage and patients’ liability.
• Assists patients with questions or problems regarding insurance coverage and other financial matters.
• Provides support and coverage to other members of the Administrative Coordinator team.
• Assists the BMT Program Manager and clinicians with any tasks identified to support the department.
• Labels and delivers specimens to lab, as necessary.
• Facilitates donor searches, evaluation and collection of related and unrelated donors identified through domestic and international registries in a timely and accurate manner in collaboration with nurse Transplant Coordinators.
• Interacts with patients, family members, and donors to obtain information related HLA typing.
• Attends meetings and huddles with multidisciplinary teams to coordinate care for patients.
• Maintains case documentation in physical and virtual files as instructed, and updates trackers to facilitate case coordination.

Qualifications

• Bachelor’s Degree or equivalent combination of experience applicable
• Experience obtaining prior authorizations from insurance companies required
• Experience with Epic EHR system preferred
• Prior experience in oncology and/or bone marrow transplant and cellular therapy preferred

Non-Bargaining Unit, 136 - Bone Marrow Transplant - MSH, Mount Sinai Hospital