ADMINISTRATIVE COORDINATOR 4

DCFS-Department of Children and Family Services; Baton Rouge (LA); On-site; USD 38,000 - 60,000; Full time

Job summary

The Department of Children and Family Services in Baton Rouge, LA is seeking an Administrative Coordinator 4 to support statewide child support enforcement operations, including reporting, budget monitoring, and data analysis. The role also handles medical coverage notices and logs/routs incoming mail and payments to the appropriate units.

Requirements include three years of administrative services experience; substitutions allow college credit for experience.

Qualifications

• Three years of experience in administrative services.
• Experience following state Civil Service rules and policies.

Responsibilities

• Order acquisitions and pay all bills for the CSE State office with SRM, ensuring accuracy.
• Oversee leased copiers, set up POs, and manage toner supplies.
• Provide equipment and workstation setup for new staff and attorneys.
• Collect data from CSE Attorneys for PACERS, and manage enrollments.
• Process medical support correspondence from insurers.
• Coordinate purchasing and monitor budgeted funds for supplies.
• Conduct annual inventory and asset tagging for state property.
• Manage state office phone lines and related forms for activation and changes.

Skills

Accepting Direction

Demonstrating Accountability

Following Policies and Procedures

Communicating Effectively

Demonstrating Initiative

Displaying Professionalism

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Join Our Team at DCFS: Administrative Coordinator 4

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Selected Core Competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Selected Preferred Competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

This position supports critical Child Support Enforcement State Office operations, including statewide statistical, reporting, performance analysis, budget monitoring, and other administrative functions. The position also processes medical coverage notices to ensure parents receive necessary coverage information and is responsible for logging and routing incoming mail and child support payment to the appropriate units.

Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Order acquisitions, office supplies, and pay all bills for CSE State office through supplier Relationship Manager (SRM). Review for accuracy to reduce potential errors.
• Responsible for oversite of leased copiers through Xerox. Responsible for setting up purchase orders, ordering toner, and toner waste.
• Request and provide new employees with necessary equipment, computers, telephones, and supplies and a workstation.
• Collect information from CSE Attorneys statewide to get them set up on the PACERS website. Enroll and add/delete them in the pacers service.
• Processes medical support correspondence received from insurance companies.
• Work directly with management regarding purchasing and monitoring of money budgeted from supplies and acquisitions.
• Conducts annual inventory to ensure that all state property is tagged and accounted for in CSE state office.
• Prepare telephone requests and complete appropriate forms to manage all phone lines in State Office for activation, deactivation, removal, and changes to equipment.

Position-Specific Details:

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: Baton Rouge, LA - State Office

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.