ADMINISTRATIVE COORDINATOR

State of Arkansas; Little Rock (AR); On-site; USD 43,000 - 64,000; Full time

Job summary

The Administrative Coordinator at State of Arkansas Department of Human Services helps lead office operations, supports leadership, and ensures efficient day‑to‑day activities across the department.

This role requires proactive problem solving, effective scheduling, and accurate records management, with a minimum of a high school diploma and one year of administrative experience. The position offers state benefits and pension eligibility.

Qualifications

• High school diploma or equivalent with at least 1 year of administrative experience.
• Strong written and verbal communication and attention to detail.
• Proficiency with Word, Excel, PowerPoint, Outlook; familiarity with project management tools.

Responsibilities

• Oversee daily office operations and ensure efficient systems; manage resources and inventory.
• Coordinate complex scheduling for senior staff, meetings and travel plans.
• Maintain accurate records for physical and digital files and ensure compliance.
• Assist in evaluating administrative processes and propose improvements.
• Collaborate with leadership to design and implement changes that enhance performance.
• Manage internal communications, memos, and announcements.

Skills

Prioritization

Communication

Report writing

Problem solving

Scheduling

Office software

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Project management software

Job description

Position Number: 22097547
County: Pulaski
Posting End Date: November 2, 2026
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series: Administrative Support

Class Code: PAS02P

Pay Grade: SGS04

Salary Range: $43,088 - $63,770

Job Summary

The Administrative Coordinator serves as an essential part of the administrative team within a department, providing higher-level coordination and management of office functions, supporting leadership, and ensuring efficient day-to-day operations. This role goes beyond traditional administrative tasks by requiring a proactive approach to problem‑solving, project management, and team collaboration. The Administrative Coordinator plays a key role in supporting policy implementation, managing workflows, coordinating cross‑departmental activities, and enhancing communication and operational efficiency.

Primary Responsibilities

Oversee the daily operations of the office, ensuring that office systems, procedures, and resources are efficiently managed.Monitor office supply levels, place orders, and manage inventory to ensure all operational needs are met.Ensure office equipment is functioning properly and arrange for repairs or maintenance as needed.Coordinate complex scheduling for senior staff, arranging meetings, conferences, and travel plans.Prioritize appointments and ensure that all participants are informed and prepared for meetings or events.Maintain accurate and up-to-date records for both physical and digital files, ensuring ease of access and compliance with relevant policies.Organize and manage filing systems for confidential and non‑confidential information, ensuring adherence to state laws and regulations.Assist in evaluating existing administrative processes and recommend improvements to streamline operations and increase efficiency.Collaborate with team members and leadership to design and implement changes that enhance organizational performance.Manage internal communications, ensuring that memos, notices, and announcements are distributed efficiently and accurately.

Knowledge and Skills

Ability to manage multiple priorities, tasks, and deadlines simultaneously.High attention to detail and accuracy in all administrative tasks, including document management, budget tracking, and scheduling.Strong verbal and written communication skills, with the ability to interact effectively with internal and external stakeholders.Ability to prepare clear, concise reports and correspondence that convey key information to various audiences.Strong problem‑solving abilities to address administrative issues, resolve conflicts, and improve workflows.Strong skills in using office software applications (Microsoft Word, Excel, PowerPoint, Outlook), and familiarity with project management software or database systems.

Minimum Qualifications

A high school diploma or equivalent is required, plus one (1) year of experience in administrative roles.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.