Administrative Coordinator

PSD Sonoco Recycling, LLC; Charlotte (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Wellbeing resources

Paid time off

Insurance plans

Tuition reimbursement

Job summary

Sonoco Products Co. is seeking an Administrative Coordinator I in Charlotte, NC. This role provides administrative and customer support for the recycling facility, handling scale house operations, data entry, customer service, and documentation.

You will serve as a primary contact for drivers, customers, vendors, and site personnel while ensuring accurate records and efficient office workflows. The position operates 7:00 a.m. to 4:30 p.m. with common overtime as needed.

Qualifications

• High school diploma or GED required.
• 1–2 years of administrative, customer service, or office experience preferred.
• Experience in manufacturing, logistics, recycling, or industrial environments is a plus.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational, communication, and customer service skills.

Responsibilities

• Operate the facility scale system and process inbound and outbound loads.
• Verify load information and prepare tickets, receipts, and related documentation.
• Enter and maintain accurate customer, vendor, shipment, and inventory records.
• Answer phones, respond to emails, and assist customers, vendors, and drivers.
• Maintain filing systems, production records, and regulatory documentation.
• Coordinate office supply orders and maintain administrative inventories.
• Follow company safety, environmental, and compliance requirements.
• Perform other duties as assigned.

Skills

Microsoft Office

Customer service

Data entry

Organization

Education

High school diploma or GED

Job description

Location: Charlotte, NC Position: Administrative Coordinator Shift: 7:00 a.m. - 4:30 p.m Wage: $19.43

From a small family business to a multi-billion dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of People Build Businesses alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.

The Administrative Coordinator I provides administrative and customer support for the recycling facility. This position is responsible for scale house operations, data entry, customer service, recordkeeping, and supporting daily plant activities. The role serves as a key point of contact for drivers, customers, vendors, and site personnel while ensuring accurate documentation and efficient office operations.

What you will be doing:

• Operate the facility scale system and process inbound and outbound loads.
• Verify load information and prepare tickets, receipts, and related documentation.
• Enter and maintain accurate customer, vendor, shipment, and inventory records.
• Answer phones, respond to emails, and assist customers, vendors, and drivers.
• Maintain filing systems, production records, and regulatory documentation.
• Coordinate office supply orders and maintain administrative inventories.
• Follow company safety, environmental, and compliance requirements.
• Perform other duties as assigned.

We’d love to hear from you if:

• High school diploma or GED required.
• Minimum 1-2 years of administrative, customer service, or office experience preferred.
• Experience in manufacturing, logistics, transportation, recycling, or industrial environments is a plus.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail and accuracy.

Physical Requirements

Primarily office-based work with occasional visits to plant and yard areas. Ability to sit, stand, walk, and use standard office equipment. May require occasional lifting of up to 20 pounds. Must be able to work safely in an industrial environment and wear required PPE when entering operational areas.

Working Conditions

Office environment within a recycling and manufacturing facility. Regular interaction with truck drivers, customers, vendors, and plant personnel. Typical schedule: 7:00 a.m. - 4:30 p.m., with additional hours as needed to support business operations.

Benefits

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Founded in 1899, Sonoco (NYSE: SON) is a global leader in value-added, sustainable metal and fiber consumer and industrial packaging. The Company is now a multi-billion-dollar enterprise with approximately 22,500 employees working in 270 operations in 40 countries, serving some of the world’s best-known brands. Guided by our purpose of Better Packaging. Better Life., we strive to foster a culture of innovation, collaboration and excellence to provide solutions that better serve all our stakeholders and support a more sustainable future.

Sonoco was proudly named one of America's Most Responsible Companies by Newsweek.

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