Administrative Clinical Supervisor (ACS)- 36hr Nights

Beth Israel Deaconess Medical Center, Inc.; United States; On-site; USD 75,000 - 195,000; Full time

Job summary

Beth Israel Deaconess Medical Center is seeking an Administrative Clinical Supervisor for a 36-hour night shift (12-hour shifts, 7:00 PM–7:30 AM) with rotating weekends. The role oversees on-site operations during non-business hours, ensuring policy adherence and efficient patient care flow.

The ACS collaborates with staff and leadership, provides clinical consultation and staff mentoring, and responds to emergencies, patient concerns, and performance issues to maintain high-quality care across

Qualifications

• Graduate from an accredited Nursing Program.
• RN license required; BLS/ACLS preferred.
• BSN strongly preferred.
• 5–8 years related work experience.
• Experience with computer systems and MS Office applications.

Responsibilities

• Facilitates patient throughput by assessing unit needs and allocating resources.
• Leads Code Help responses with Admission Facilitator and ED.
• Directs bed utilization when Admission Facilitator is absent.
• Provides clinical consultation, support, and mentoring to staff.
• Communicates changes in clinical practice, policies and guidelines.
• Responds to staff performance issues and ensures staff fit for duty.
• Participates in staff evaluations as requested by the nurse manager.
• Rounds on clinical units to assess acuity, staffing, and patient concerns.
• Responds to patient complaints and documents interventions and outcomes.
• Responds to patient care emergencies and educates staff on emergency response.

Skills

Nursing leadership

Staff mentoring

Clinical supervision

Communication skills

Education

Bachelor of Science in Nursing

Tools

Microsoft Office

Web-based applications

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Administrative Clinical Supervisor (ACS) is the on-site senior administrative/clinical person for the Medical Center during non-business hours. The ACS works in collaboration with staff, departmental leaders, and the Administrator on Call (AOC) to respond to administrative issues and ensure implementation of policies and procedures. This is a 36-hour night shift position, with 12-hour shifts from 7:00 PM to 7:30 AM, rotating every third weekend. Join a dynamic team where you'll gain leadership experience while supporting hospital-wide operations across all units.

Job Description

Essential Responsibilities

• Facilitates patient throughput by assessing and addressing local unit needs and the allocation of resources including staff and materials.
• Leads response to Code Help policy in collaboration with Admission Facilitator, Patient Access Services, and Emergency Department.
• In absence of Admission Facilitator, directs bed utilization.
• Provides clinical consultation, support, education and mentoring to clinical staff.
• Assists with the communication and interpretation of changes in clinical practice, including the implementation of policies, procedures and practice guidelines.
• Responds to immediate staff performance issues, including identification and release from duty of any personnel who are not fit for duty.
• Participates in the evaluation of staff as requested by the nurse manager.
• Rounds on the clinical units to assess and address patient care unit level of acuity, staff, physician concerns and patient and family issues.
• Responds to patient complaints by documenting intervention and outcomes.
• Utilizes internal department structure for follow-up with patient complaint.
• Responds to all patient care emergencies.
• Utilizes patient care emergency response as an opportunity to educate staff on emergency response standards.

Required Qualifications

• Graduate from an accredited Nursing Program required.
• Baccalaureate degree in Nursing strongly preferred.
• License Registered Nurse required.
• American Heart Association – Basic Life support Certificate required 5-8 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications

• Previous supervisory skills.
• ACLS Certification preferred.

Competencies

• Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
• Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
• Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
• Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
• Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
• Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
• Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of theJob: Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.

Pay Range: $75,460.32 USD - $195,006.24 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.