Administrative Nursing Supervisor

Lahey Clinic Hospital, Inc.; Burlington (MA); On-site; USD 126,000 - 187,000; Full time

Job summary

Beth Israel Lahey Health seeks an Administrative Nurse Supervisor to oversee patient flow, coordinate hospital activities, and ensure quality care during off-shift hours. You will identify problems, initiate corrective actions, and supervise nursing staff across clinical areas.

The role emphasizes clinical leadership, system coordination, and professional growth in a hospital setting, with a focus on patient outcomes and staff development.

Qualifications

• Graduate of Approved/accredited School of nursing.
• Current MA Nursing license and BLS certification.
• Clinical/technical nursing skills and strong interpersonal abilities.
• Five years of tertiary nursing experience.

Responsibilities

• Supervises patient flow and coordinates activities across units.
• Oversees off-shift operations and problem solves to maintain care quality.
• Leads quality improvement initiatives within the nursing team.
• Manages human resources activities and staff development.
• Allocates resources to ensure cost-effective, high-quality care.

Skills

Interpersonal skills

Organizational skills

Clinical skills

Basic computer skills

Education

Nursing degree

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under general direction of the Associate Chief of Patient Flow, in collaboration with the ACN (Associate Chief Nurse) of Critical Care, Perioperative Services, Medical/Surgical and Nurse Managers and within the Lahey Clinic Professional Practice Model, MA Nurse Practice Act and ANA Standards of Practice and Code of Ethics, supervises and expedites patient flow throughout the Lahey continuum. Oversees and coordinates Hospital/Clinic activities during off-shift hours. Identifies operational problems and initiates corrective action. In collaboration with the ACN of the specific clinical area and Nurse Manager, The Administrative Supervisor supervises all nursing staff in clinical patient care areas to ensure quality patient care.

Areas of responsibility include:

• Clinical practice
• System coordination
• Quality improvement
• Human resource management
• Professional Growth/Self-improvement

CLINICAL PRACTICE

• A. Assures compliance with Nursing Practice Guidelines.
• B. Maintains and displays knowledge of current professional/clinical issues and uses evidence based resources to implement necessary changes in the delivery of nursing care.
• C. Conducts regular rounds in order to monitor hospital activities and to ensure activities are carried out in accordance with established standards, policies and procedures.
• D. Investigates patient and visitor complaints, gathering information from all persons involved, contacts department managers, as appropriate, and prepares summary reports.
• E. Serves as a clinical and administrative resource for staff in relation to Lahey Clinic policy and procedures.
• F. Fosters a systematic awareness of the diversity that exists within the organization, including culture, ethnicity, gender and age and promotes an environment that is sensitive to the needs of diverse populations.

SYSTEM COORDINATION

• A. Links departmental goals to organizations mission and goals.
• B. Works collaboratively to solve problems, improve processes and integrate services within Nursing and other departments.
• C. Supports new ideas and changes within the department by actively participating and contributing.
• D. Demonstrates flexibility in meeting demands of the department.
• E. Develops effective communication methods to keep staff and others informed about activities of the organization and department.
• F. Coordinates and directs activities during Clinic emergencies and/or disaster drill, using established disaster plans.

QUALITY IMPROVEMENT

• A. Reviews outcome measures and works collaboratively with leadership team to improve patient outcomes. Ie: National Database of Nursing Quality Indicators (NDNQI) and Core Measures
• B. Collaborates with multi-disciplinary teams to: Comply with regulatory standards Improve patient satisfaction Identify, assess, measure and systematically improve important processes and activities.

HUMAN RESOURCE MANAGEMENT

• A. Encourages creativity and celebrates staff accomplishments.
• B. Communicates staffing concerns to Nurse Managers and Associate Chiefs.
• C. Encourages staff participation on Shared Governance Councils, nursing committees, and organization committees.
• D. Provides a safe environment for discussion of issues.
• E. Coaches and supports staff by removing barriers and addressing issues.
• F. Develops effective communication methods to keep staff and others informed about the activities of the organization and department.

BUDGETARY RESPONSIBILITIES

• A. Allocates resources effectively to provide high-quality, cost-effective services.

PROFESSIONAL GROWTH/SELF IMPROVEMENT

• A. Pursues self-awareness, actively seeks feedback, accepts constructive criticism, and modifies behavior accordingly.
• B. Engages in professional development activities such as education, participating in professional associations, or other appropriate activities.
• C. Maintains necessary continuing education requirements for license, certifications and enhancements.
• D. Maintains own educational record.
• E. Supports Lahey Clinics commitment to community-based activities both within the Lahey community and beyond.
• F. Maintains and displays knowledge of current professional issues through participation in a professional organization and certification in field of nursing.
• G. Participates in nursing research activities.

MINIMUM QUALIFICATIONS

• Education: Graduate of Approved/accredited School of nursing.
• Licensure, Certification, Registration: Requires current license to practice professional nursing from the Massachusetts Board of Registration and Basic Life Support (BLS) certification.
• Skills, Knowledge & Abilities: Clinical Skills/Technical Knowledge Demonstrates the necessary clinical competence in area of nursing practice. Excellent interpersonal and organizational skills. Basic computer skills.
• Experience: Five years of tertiary nursing experience.
• Pay Range: $125,985.60 USD - $187,200.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.