Administrative Clerk II - Paragon Infusion Centers

The Elevance Health Companies, Inc.; Plano (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) + match

Life insurance

Paid time off

Paid holidays

Incentive bonus programs

Job summary

Elevance Health is seeking an Administrative Clerk II - Paragon Infusion Centers in Plano, TX. The role supports routine clerical duties and operates across multiple office systems. Onsite presence is required with a 3-days-in-office hybrid schedule, and Tuesdays through Thursdays are the in-office days.

The ideal candidate has a High School diploma or equivalent and at least two years of related experience, with proficiency in Microsoft Office and the ability to learn Genysis & CareTend systems.

Qualifications

• Requires a H.S. diploma or equivalent and a minimum of 2 years of related work experience; or any combination of education and experience which would provide an equivalent background.

Responsibilities

• Makes and receives phone calls to exchange information to accomplish tasks.
• Contacts customers, suppliers and/or company associates to exchange information.
• Receives, sorts, and distributes incoming mail and email communication.
• Sets up and maintains records, logs, and files.
• Receives, classifies, reconciles, consolidates, and summarizes documents and information, as well as processing and coding them.

Skills

Customer service

Communication

Attention to detail

Education

HS diploma or equivalent

Tools

Microsoft Office

Genysis

CareTend

Job description

Job Title

Administrative Clerk II - Paragon Infusion Centers

Anticipated End Date

2026-11-06

Location

3033 W President George Bush Hwy, Ste 100, Plano, TX 75075

Hybrid Work Arrangement

This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Onsite Days: Tuesday, Wednesday, Thursday

Job Overview

The Administrative Clerk II - Paragon Infusion Centers is responsible for performing routine but varied clerical duties following standard procedures.

How you will make an impact

• Makes and receives phone calls to exchange information to accomplish tasks.
• Contacts customers, suppliers and/or company associates to exchange information.
• Receives, sorts, and distributes incoming mail and email communication.
• Sets up and maintains records, logs, and files.
• Receives, classifies, reconciles, consolidates, and summarizes documents and information, as well as processing and coding them.
• Compiles regular and special reports using established formats and procedures.
• Scans claims, correspondence, and other related documents, and may maintain equipment.
• Flags quality issues as they arise while completing and maintaining production logs.
• It is an expectation of the role to use basic office equipment.

Minimum Qualifications

• Requires a H.S. diploma or equivalent and a minimum of 2 years of related work experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences

• Experience with Microsoft Office suite.
• Experience with Genysis & CareTend.
• Ability to learn different computer systems and toggle multiple screens.

Job Level

Non-Management Non-Exempt

Job Family

ADM > Office/Admin Support

Resume Submission Policy

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

Health Company Evolution

Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

Hybrid Workforce Strategy

• Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
• Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

Vaccination Requirement

We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Accommodations

Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.

Background Checks

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Florida Screening

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Posting Information

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.

Talent Community

Join our Talent Community and stay connected with company news, information, and future job opportunities. Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner. Our nearly 100,000 associates serve approximately 100M+ people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.

Contact

Please visit the Contract Worker Community Page.

Equal Opportunity Statement

Elevance Health is an Equal Opportunity Employer/Disability/Veterans.