Administrative Clerk

Afognak Native Corporation; Oklahoma City (OK); On-site; USD 32,000 - 46,000; Full time

Job summary

Alutiiq Operations Services, LLC seeks an Administrative Clerk to support the Work Control Center at Tinker Air Force Base in Oklahoma City, OK. The role handles clerical tasks, answers Service Desk calls, processes work orders, and uses the work management system.

The position involves monitoring radios, dispatching for emergency and urgent orders, and maintaining facility history and related files while ensuring safety and compliance with USAF and OSHA requirements.

Qualifications

• High School diploma or equivalent.
• Current state driver’s license and proof of valid insurance.
• U.S. citizenship with ability to obtain security clearance.
• Minimum of one year clerical experience.
• Proficiency with Windows and MS Office (Outlook, Word, Excel, PowerPoint).
• Excellent communication skills, both verbal and written.

Responsibilities

• Receives, prints, and issues Emergency, High Risk, Medium Risk and Low Risk work orders and inputs other classifications of work requests into the system.
• Monitors radio, cell phone, land line and email. Dispatches shop personnel for Emergency and Urgent service orders.
• Maintains all Facility History Files and Facility Manager files, including completed work documents and warranties.
• Provides customers with current status on service orders within one hour of receipt.
• Maintains and files the After Hours Call-In Report.

Skills

Clerical experience

Excellent communication

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Database Management

Windows OS

Job description

Description

Alutiiq Operations Services, LLC has an exciting opportunity for an Administrative Clerk supporting Tinker Air Force Base located in Oklahoma City, OK. The Administrative Clerk performs general clerical support for the Work Control Center to include answering Service Desk operations phone calls, processing work orders and utilizing the work management system. Keeps supervisor apprised of unique situations and problems encountered and identify and reports safety, environmental and other work requirements for resolution.

• Receives, prints, and issues Emergency, High Risk, Medium Risk and Low Risk work orders and inputs other classifications of work requests into the system.


• Monitors radio, cell phone, land line and email. Dispatches shop personnel for Emergency and Urgent service orders.


• Maintains all Facility History Files and Facility Manager files to include filing of all completed work documents, warranties and all other pertinent information pertaining to each facility.


• Provides customers with current status on service orders within one hour of receipt of request.


• Maintains and files the “After Hours Call-In Report.”


• Generates in-house Work Request documents as they are received from customers.


• Schedules work appointments for customers usually under special circumstances.


• Monitors all emergency “crash phone” operations and fire department direct line during emergencies and exercises.


• Supports other Work Control staff as needed or directed.


• Interfaces with customers and responsible for customer feedback, as applicable.


• Complies with applicable federal, state, United States Air Force (USAF) and Occupational Safety & Health Administration (OSHA) environmental laws and regulations.


• Complies with health and safety rules and procedures; performs work in a manner that enhances the safety of the work environment.


• Incumbent will at all times wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.


• Performs other related duties as assigned.


• Accurate, timely, and cost effective performance of duties.


• Working harmoniously with customers and fellow co-workers.


• Maintaining strict confidentiality of all Alutiiq LLC related matters.


• Accountable for assigned tools, materials and equipment.


• Cleanliness and safety of shop and work areas.

Description

Alutiiq Operations Services, LLC has an exciting opportunity for an Administrative Clerk supporting Tinker Air Force Base located in Oklahoma City, OK. The Administrative Clerk performs general clerical support for the Work Control Center to include answering Service Desk operations phone calls, processing work orders and utilizing the work management system. Keeps supervisor apprised of unique situations and problems encountered and identify and reports safety, environmental and other work requirements for resolution.

• Receives, prints, and issues Emergency, High Risk, Medium Risk and Low Risk work orders and inputs other classifications of work requests into the system.


• Monitors radio, cell phone, land line and email. Dispatches shop personnel for Emergency and Urgent service orders.


• Maintains all Facility History Files and Facility Manager files to include filing of all completed work documents, warranties and all other pertinent information pertaining to each facility.


• Provides customers with current status on service orders within one hour of receipt of request.


• Maintains and files the “After Hours Call-In Report.”


• Generates in-house Work Request documents as they are received from customers.


• Schedules work appointments for customers usually under special circumstances.


• Monitors all emergency “crash phone” operations and fire department direct line during emergencies and exercises.


• Supports other Work Control staff as needed or directed.


• Interfaces with customers and responsible for customer feedback, as applicable.


• Complies with applicable federal, state, United States Air Force (USAF) and Occupational Safety & Health Administration (OSHA) environmental laws and regulations.


• Complies with health and safety rules and procedures; performs work in a manner that enhances the safety of the work environment.


• Incumbent will at all times wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.


• Performs other related duties as assigned.


• Accurate, timely, and cost effective performance of duties.


• Working harmoniously with customers and fellow co-workers.


• Maintaining strict confidentiality of all Alutiiq LLC related matters.


• Accountable for assigned tools, materials and equipment.


• Cleanliness and safety of shop and work areas.

Requirements

• High School diploma or equivalent.


• Current state driver’s license, acceptable driving record, and proof of valid insurance.


• U.S. citizenship with the ability to obtain and maintain required security clearances.


• Minimum of one (1) year clerical experience.


• Demonstrated skills in using various computer software, including ability to use the Windows operating system as well as common office software such as Microsoft Outlook, Word, Excel, PowerPoint and Database Management.


• Ability to adapt to changes in technology.


• Prior radio dispatch experience.


• Ability to obtain and maintain all necessary License/ID/Certifications.


• Excellent communication skills, both verbal and written; must be able to read, write and speak fluent English, to include proper phone, radio, and written courtesy.


• Ability to deal with a variety of people in a professional and courteous manner in diversified situations.

Preferred Qualifications And Experience

• Minimum of three (3) year clerical experience.


• Military experience.


• Previous experience working on a military installation.


• Experience working on Tinker facilities.


• Familiarity with military-specific facility/infrastructure codes and standards, as applicable.


• This position may currently and/or in the future be required to obtain and retain a favorable National Agency Check (NAC) and/or Personal Clearance (PCL) as required by law or contract.


• Position requires pre-employment drug screening.

Pay rate: $28.20 per hour