Administrative Care Coordinator

Brandywine Counseling & Community Services, Inc.; Wilmington (DE); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Group medical, dental, and vision

34 paid days off annually

Tuition reimbursement

Retirement plan with company match (4%

PSLF eligible employer

Opportunity for advancement

Job summary

Brandywine Counseling & Community Services, Inc. in Wilmington, DE seeks an Administrative Care Coordinator for the MYTP Program. You will oversee daily outreach operations, supervise staff, and coordinate education and case management to ensure continuity of care.

The role emphasizes harm reduction, client-centered services, and collaboration with referral sources to connect individuals to treatment and support services.

Qualifications

• Outreach principles and best practices.
• Harm reduction education and resources.
• Crisis intervention skills.

Responsibilities

• Ensure outreach staff, counselors, and volunteers provide quality support services.
• Oversee daily MYTP operations, mobile outreach and weekly sites.
• Supervise staff and volunteers; recruit, train, and schedule.
• Coordinate and deliver individual and group education; provide case management.
• Monitor supply inventory and vehicle operations; ensure QA and program evaluation.
• Offer culturally sensitive, client-centered services addressing homelessness and HIV/HCV risks.
• Engage clients in HIV/HCV screening, testing, and counseling.
• Distribute condoms and harm reduction supplies; balance care management with admin duties.
• Maintain referral guides and relationships with referral sources.

Skills

Harm reduction principles

Outreach

Crisis intervention

Client education

Education

High School Diploma or GED

Associate Degree

Job description

BCCS is seeking an Administrative Care Coordinator for our MYTP Program!

Who Are We

Since 1985, Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention, and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

What You'll Do At Brandywine Counseling

• Ensure that outreach staff, counselors, and volunteers provide quality, sufficient, and appropriate support services to all BCCS clients engaged in the project.
• Oversee the daily operations of the MYTP, including mobile outreach and the coordination of weekly outreach sites
• Provide onsite supervision of staff and volunteers and is responsible for recruitment, training, and scheduling
• Coordinate and deliver individual and group education and prevention activities, assists with the development and implementation of presentations and trainings, and provides case management services that include client assessments, service planning, referrals, and follow-up to ensure continuity of care.
• Responsible for monitoring supply inventory, overseeing vehicle operations for outreach, and ensuring quality assurance and program evaluation activities are completed accurately and on time.
• Offer culturally sensitive, client-centered, and accessible services to address the health, treatment, and social service needs of individuals experiencing homelessness, those at increased risk for HIV, people who use substances, sex workers, and their partners across the state of Delaware.
• Engage clients in getting HIV and HCV screening, testing, and counseling
• Distribute condoms, first aid kits, and harm reduction supplies in the community
• Play a vital role in balancing care management, staff supervision, and administrative responsibilities while ensuring effective and compassionate service delivery across all program areas.
• Maintain an accurate and current resource and referral source guide. Establishes and maintains working relationships with referral sources. Understands referral sources, admission criteria and all steps to connect client to treatment

Knowledge, Skills And Abilities

• Outreach principles, standards and best practices
• Harm reduction philosophy and principles
• Community resources
• HIV/AIDS and HCV education, information, and resources
• Wound care education, information, and resources
• Crisis intervention

Requirements

Qualifications for this position are:

• REQUIRED: High School Diploma or GED
• Preferred: Associate Degree
• REQUIRED: 1 Year Experience Working with Consumers at Risk for or Living with HIV/AIDS and HCV
• Preferred: HIV Counseling and Testing Certification
• REQUIRED: Driver's License with 2 Points or Less

Pay

• Starting at $21/hour
• Commensurate with experience, education, and certification with the Delaware Certification Board!

Schedule

• Monday – Friday
• From 8:00 a.m. - 4:00 p.m.

The Compensation Package For This Position Includes

• Group medical, dental, and vision coverage with low employee costs
• 34 paid days off annually
• Tuition reimbursement
• A retirement plan with a company match of up to 4%!
• Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)
• Opportunity for advancement