Administrative Associate — Youth Writing Programs

Writopia Lab; Northern (KY); Hybrid; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K plan with employer match

Long-Term Disability Insurance

Employee Assistance Program

Holidays and paid vacation and sick

Job summary

Writopia Lab in Washington, DC, seeks an Administrative Associate to manage community partnerships, coordinate school contacts, and lead social media marketing for workshops.

You will serve as the primary contact for calls and emails, maintain the lab space, and support events with a strong focus on youth engagement and collaboration. This is a 40-hour, in-person role at the Tenleytown lab.

Qualifications

• BA degree or pursuing BA in English or Creative Writing preferred
• Knowledge of Google and GSuite
• Comfort with technology and willingness to learn new tools and platforms
• Experience at a nonprofit, children’s camp, or youth-centered organization preferred
• Writing experience preferred
• Enthusiasm for working with youth
• Excellent communication and interpersonal skills with the ability to manage multiple priorities
• Excellent organizational and time management skills; ability to complete tasks in a timely manner
• Ability to collaborate effectively with internal teams, fostering a positive work environment
• Ability to stay calm when responding to customer issues

Responsibilities

• Identify, cultivate, and maintain relationships with community partners
• Maintain an accurate list of contact information for schools in the DC metro area
• Lead the social media marketing efforts including content creation, design, and posting
• Act as the point person in the lab for issues arising during workshop sessions
• Primary contact for incoming phone calls and emails
• Identify and assess the needs of our community, engaging with families and prioritizing Writopia Lab’s relationships with parents and guardians
• Refer complaints, issues, and questions to managers when necessary
• Maintain the physical lab space including preparing it for workshops, organizing workshop materials, and ensuring the space is clean
• Monitor the physical assets in the space (Chrome books, laptops, and office equipment), escalating issues to the Regional Manager as needed
• Organize and maintain office supplies and snacks for workshops
• Open and close the lab space for workshops when necessary
• Provide general support at events such at book fairs, readings, and community events
• Other duties as assigned
• Support in-person and off-site workshops when necessary
• Engage with young writers on a group and individual basis, encourage setting and achieving writing goals in a fun and productive way
• Foster a supportive, collaborative, safe workshop environment where writers feel comfortable expressing themselves
• Navigate workshop dynamics ensuring writers of different abilities, strengths, and affinities feel included and inspired
• Perform other duties as assigned

Job description

Writopia Lab in Washington, DC, seeks an Administrative Associate to manage community partnerships, coordinate school contacts, and lead social media marketing for workshops.

You will serve as the primary contact for calls and emails, maintain the lab space, and support events with a strong focus on youth engagement and collaboration. This is a 40-hour, in-person role at the Tenleytown lab.