Administrative Associate - SOM Pathology

UNC Health Care; Chapel Hill (NC); Hybrid; USD 25,000 - 35,000; Full time

Job summary

UNC Health in Chapel Hill is seeking an Administrative Associate to support a group of faculty and academic/clinical operations. The role emphasizes professional communication, calendar coordination, and scheduling using Qgenda, with hybrid work as part of UNC Health's collaboration model.

The position requires a high school diploma or GED and at least one year of clerical experience; Bachelor's or Associate degrees reduce experience requirements.

Qualifications

• Customer-focused; prioritizes the needs of customers and colleagues.
• Proficient with Microsoft Office to produce reports and documents.
• Able to learn and master the scheduling system Qgenda.
• Willing to accept feedback and pursue continuous improvement.
• Capable of meeting internal and external requirements and timelines.

Responsibilities

• Coordinating and managing faculty calendars.
• Organizing faculty meetings.
• Preparing and editing CVs, NIH biosketches, and division communications.
• Assisting with clinical scheduling activities through Qgenda.
• Coordinating recruitment, onboarding, interviews, and visits.
• Supporting onboarding processes and departmental events.
• Managing asset/inventory records and departmental mail.
• Coordinating faculty travel and reimbursements.

Skills

Customer Focus

Communication skills

Coachability

Accountability

Fiscal responsibility

Conflict Resolution

Education

High School diploma or GED

Tools

Microsoft Office

Qgenda

Scheduling system

Job description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary

The Department of Pathology and Laboratory Medicine is seeking an Administrative Associate to provide administrative support to a designated group of faculty members within the department. This position plays a key role in ensuring the efficient coordination of faculty activities, academic and clinical operations, and administrative functions while delivering exceptional customer service and organizational support.

The Administrative Associate will interact regularly with faculty, trainees, staff, institutional partners, and administrative colleagues across the School of Medicine and UNC Health. The successful candidate will demonstrate strong communication, organizational, and customer service skills, along with the ability to manage multiple priorities.

Responsibilities

• Coordinating and managing faculty calendars.
• Organizing faculty meetings.
• Preparing and editing professional documents such as curriculum vitae (CVs), NIH biosketches, division communications.
• Assisting with clinical scheduling activities through Qgenda and supporting coordination of faculty schedules as needed.

This position will have a variety of responsibilities, and potential duties include:

• Coordinating faculty recruitment and onboarding activities by developing candidate and new hire itineraries.
• Scheduling interviews, meetings, and recruitment visits.
• Supporting faculty onboarding processes.
• Organizing departmental and faculty events.
• Supporting trainee and faulty conferences.
• Assisting with asset management and inventory tracking activities.
• Managing departmental paper mail.
• Maintaining records and files.
• Coordinating faculty travel arrangements and reimbursements.

The Administrative Associate will work collaboratively with other members of the administrative team and provide cross-coverage during periods of absence to ensure continuity of operations and exceptional service to department faculty and staff.

The position requires a high degree of professionalism, discretion, attention to detail, and the ability to anticipate faculty needs while maintaining a strong team-oriented approach.

Other Information

Education Requirements

• High School diploma or GED

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• One (1) year of clerical or administrative experience.
• If Bachelor's degree, no years of experience is required
• If Associate's degree, no years of experience is required

Knowledge/Skills/and Abilities Requirements

• Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation

Job Details

• Legal Employer: STATE
• Entity: UNC Faculty Physicians
• Organization Unit: SOM Pathology
• Work Type: Full Time
• Standard Hours Per Week: 40.00
• Salary Range:$18.12 - $25.51 per hour (Hiring Range)
• Pay offers are determined by experience and internal equity
• Work Assignment Type: Hybrid
• Work Schedule: Day Job
• Location of Job: US:NC:Chapel Hill
• Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.