Administrative Associate II

State of North Carolina - Department of Environmental Quality; North Carolina; On-site; USD 31,000 - 38,000; Full time

Job summary

State of North Carolina - Department of Environmental Quality is seeking an Administrative Associate II at the Fayetteville Regional Office to support the Environmental Assistance and Customer Service division. You will handle front desk duties, respond to inquiries, and aid in keeping operations efficient and accurate.

Responsibilities include processing time-sensitive correspondence, invoices and contracts, and compiling reports for program staff and management.

Qualifications

• High school diploma or GED and one year of administrative experience
• Equivalent combination of education and experience may qualify

Responsibilities

• Provide positive customer service interactions with internal and external customers.
• Process time-sensitive correspondence, invoices and contract payments, and compile reports for program staff and management.
• Provide extensive operational, logistical, inventory, and administrative support to the Fayetteville Regional Office.
• Back up front desk administrative coverage for the Fayetteville Regional Office and related divisions.

Skills

Customer service

Administrative support

Invoicing

Education

High school diploma or GED

Job description

AgencyDept of Environmental QualityDivisionEnvironmental Assistance , Customer ServJob Classification TitleAdministrative Associate II (S)Position Number60036110GradeNC02About UsThe primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life.Description of WorkThis position is to support the program staff at the Fayetteville Regional Office which includes the following divisions; Air Quality, Energy, Mineral and Land Resources, Environmental Assistance and Customer Service, Waste Management, Water Resources and the Department of Information Technology Services as necessary to provide the required support to the citizens of North Carolina to ensure the preservation of our environment and natural resources.This position must adapt to a rapidly changing environment in the regional office due to changes in environmental laws, general statutes, policies, and procedures which affect permitting guidelines and other related processes.Key Responsibilities:Providing positive customer service interaction with internal and external customers.Processing critical and time-sensitive correspondence, processing invoices and contract payments for the division, processing fiscal documents for programs, and compiling reports for program staff and their respective management.Provide extensive operational, logistical, Inventory, and administrative support to the Fayetteville Regional Office.Providing team back-up in providing administrative coverage to the front desk and other divisions and programs in the Fayetteville Regional Office.Knowledge Skills and Abilities/Management PreferencesRecruitment Range: $31,200.00 - $37,595.00Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above. Job posting details will no longer be available after the position close s .Division of Environmental Assistance & Customer ServiceThe mission of the Division of Environmental Assistance and Customer Service (DEACS) is to protect and improve North Carolina’s environment and economy through customer focused assistance, greater understanding of environmental permitting and compliance, wider adoption of sustainable practices, increased recycling and reduced waste disposal and reduced impacts from resource consumption. The goal is to improve quality customer service information and assistance that is both solution and education oriented.Regional Office Administration and Operations provide regional support and monitoring of environmental regulations and enforcements to ensure that the natural resources of North Carolina are protected. These offices are located throughout the state providing services to all 100 counties and 532 incorporated municipalities in various environmental programs depending on the region. DEQ ‘s divisions and programs are multidisciplinary, interrelated and dynamic. The main purpose of the Environmental Assistance and Customer Service staff at the regional office is to provide operational, logistical and administrative support to the professional and technical staff of the various environmental programs located at each regional office and serve as the front-line customer service representative for all visitors.* This is a REPOST of position 60036110. Previous applicants MUST REAPPLY to be considered *If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.EEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:Malik Akim RaglerRecruiter Email:[e-mail]